Training Technician III

Massachusetts Department of Developmental Services; Wrentham (MA); Vor Ort; USD 55.000 - 75.000; Vollzeit

Zusammenfassung

Massachusetts Department of Developmental Services is seeking a Training Technician III at the Wrentham Developmental Center to support staff development and education. You will lead the Learning and Development Team, design curricula, and coordinate trainings for facility staff, families and individuals.

You will manage administrative tasks, ensure compliance with DDS policies, and facilitate online and hybrid training formats, contributing to ongoing staff growth and program excellence.

Qualifikationen

• Four years of full‑time, or equivalent part‑time, professional training/teaching experience.
• At least one year in an administrative, managerial or supervisory capacity.
• A Bachelor's degree in education may substitute up to two years of the required experience.
• A Graduate degree may substitute up to three years of the required experience.
• Substitutions may not replace supervisory requirements.

Aufgaben

• Deliver and support training for staff; assist with registration, tracking and documentation.
• Develop and deliver trainings, workshops, and conferences for staff, families and individuals.
• Provide admin and logistical support to ensure training content aligns with DDS practices and policies.
• Create and adapt training materials for in‑person, online and hybrid formats.
• Collaborate with DDS training teams, agency staff and stakeholders to address needs.
• Conduct new hire orientation and ensure completion of mandated trainings.
• Provide support for online platforms such as DDS Learning and MassAchieve.
• Chair monthly training committee meetings and guide program improvements.

Kenntnisse

Needs assessment

Audience tailoring

Presentation skills

Adult learning theory

Discretion

Time management

Written & verbal communication

MS Office proficiency

Ausbildung

Bachelor's degree in Education

Graduate degree preferred

Tools

Microsoft Office Suite

DDS Learning

MassAchieve

Jobbeschreibung

The Department of Developmental Services (DDS) is seeking a motivated and experienced professional to join the Wrentham Developmental Center as a Training Technician III. This position plays a vital role in supporting the ongoing staff development and educational needs of the facility.

Under the supervision of the Program Coordinator III, the Training Technician III serves as the sole member of the Learning and Development Team. In this capacity, the Technician contributes to the implementation of the Department’s long-term goals and vision while meeting the current and emerging training needs of the Wrentham Developmental Center.

Duties and Responsibilities

(these duties are a general summary and not all inclusive):

• Deliver and support training for employees, assist with registration, tracking and documentation of required trainings.
• Develop and deliver trainings, workshops, and conferences tailored to educational and developmental needs of the facility staff, families and individuals.
• Provide administrative and logistical support for all training initiatives, ensuring that training content is consistent with current DDS practices, regulations, and policies.
• Create and adapt professional development materials and resources including in person, online and hybrid formats.
• Collaborate with local and statewide DDS training teams, other agency staff, and stakeholders to address and advance staff development needs.
• Conduct new hire orientation and training classes, ensuring all mandated trainings are completed.
• Provide support and technical assistance for online training platforms such as DDS Learning, MassAchieve, and others.
• Chair monthly training committee meetings and facilitation group discussions to gather feedback and guide training program improvements.

Preferred Qualifications:

• Demonstrated ability to conduct training needs assessments, collectand evaluate feedback, and develop or revise curriculum.
• Ability to assess training needs across a variety of audiences, including facility staff, provider staff, family members, and individuals.
• Proficient in utilizing appropriate presentation tools and equipment to effectively deliver training programs.
• Solid understanding of adult learning theory and motivational techniques applicable to training and development.
• Ability to exercise discretion in handling confidential information and demonstrate sound judgement in decision‑making.
• Effective time management skills, with the ability to prioritize tasks and respond to multiple demands efficiently and accurately.
• Thoroughness, independence, and excellent written and oral communication skills.
• Proficient usage of Microsoft Office Suite including Word, Outlook, Excel, and PowerPoint.

Please Note: This position is located in the Wrentham Developmental Center in Wrentham, MA.

Schedule:

Full‑time 40 hour weekly position

Schedule 8:00 a.m. to 4:30 p.m. Monday - Friday

Days off – Saturday and Sunday

About the Department of Developmental Services:

The mission of the Department of Developmental Services (DDS) is to create innovative and genuine opportunities for individuals with intellectual and developmental disabilities including autism spectrum disorder to participate fully and contribute meaningfully to their communities as valued members. DDS serves over 43,000 vulnerable individuals throughout their lifetimes, providing a spectrum of day, employment, and residential support. The agency directly oversees and manages $3 billion in public funds ($2.7B+ operating budget) and approximately 5,500 staff, the largest state employee workforce of any agency in the Massachusetts executive branch of government.

For more information about our agency and programs visit: www.mass.gov/dds

Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Record Law and may be published on the Commonwealth's website.

• Education, licensure, and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines.

Recommended candidates must successfully complete pre‑employment screening which includes:

• Disabled Persons Protection Commission (DPPC) Abuse Registry Search: https://www.mass.gov/info-details/dppc-abuser-registry
• Criminal background check (CORI) by regulations set forth by the Executive Office of Health and Human Services. http://www.mass.gov/hhs/cori
• National Background Checks, Chapter 234 of the Acts of 2014, conduct fingerprint‑based check. https://www.mass.gov/lists/dds-fingerprint-background-checks

ADA Reasonable Accommodation:

If you require a reasonable accommodation with the application/interview process, please contact us at: EOHHS Candidate ADA Requests

For technical help with MassCareers, including logging into your profile and/or resetting your password, please call the Employee Service Center at 617-979-8500 for assistance.

For questions regarding this requisition, please contact the Executive Office of Health and Human Services Human Resources at 1‑800‑510‑4122 Ext. #4.

ALL EMPLOYEES ARE PAID ON A BI‑WEEKLY BASIS AND MUST HAVE DIRECT DEPOSIT.

This is a Civil Service position. If there is no Civil Service list for this title, employees appointed must take and pass the next Civil Service examination when administered.

Qualifications

First consideration will be given to those applicants that apply within the first 14 days.

MINIMUM ENTRANCE REQUIREMENTS:

Applicants must have (A) at least four years of full‑time, or equivalent part‑time, professional experience in teaching, instructing or training work which included the planning, development or implementation of educational or employee training programs as a major duty, (B) of which at least one year must have been in an administrative, managerial or supervisory capacity, or (C) any equivalent combination of the required experience and the substitutions below.

I. A Bachelor's degree with a major in education may be substituted for maximum of two years of the required (A) experience.*

II. A Graduate degree with a major in education may be substituted for three years of the required (A) experience.*

NOTE: *Educational substitutions will only be permitted for a maximum of three years of the required (A) experience. No substitutions will be permitted for the required (B) experience.

*Education toward such a degree will be prorated on the based of the proportion of the requirements actually completed.

SPECIAL REQUIREMENTS: None.

Salary placement is determined by a combination of factors, including the candidate’s years of directly related experience and education, and alignment with our internal compensation structure as set forth by the Human Resources Division’s Hiring Guidelines. For all bargaining unit positions (non‑management), compensation is subject to the salary provisions outlined in the applicable collective bargaining agreement and will apply to placement within the appropriate salary range.

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

Explore our Employee Benefits and Rewards!

Title 101 CMR 23.00 (“Regulation”) requires certain agency staff to have received the COVID‑19 vaccination and Influenza vaccination, or have taken required mitigation measures, to prevent viral infection and transmission in State Hospitals and State Congregate Care Facilities. The Regulation applies to this position. Successful candidates will be required to acknowledge and attest to your vaccination status for both COVID‑19 and Influenza.

An Equal Opportunity / Affianty Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self‑select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.