Senior Training & Performance Strategist

Harkcon; Washington (District of Columbia); Remote; USD 90,000 - 130,000; Full time

Job summary

Harkcon, Inc. in Washington, DC, seeks a Senior Training and Performance Analyst to evaluate and improve training, qualification, and workforce-performance systems.

The role is primarily remote with occasional on-site work at federal facilities in Washington, DC and Yorktown, VA, with eligibility for a Secret clearance. The candidate will analyze job tasks, training requirements, performance data, and policy, converting findings into clear recommendations and updated requirements.

Qualifications

• Four-year degree in Engineering or Business.
• At least five years of experience working with government or industry standards, processes, and procedures supporting analysis relevant to training, workforce performance, or program operations.
• Demonstrated ability to synthesize technical documents, qualitative input, and quantitative data into defensible findings and recommendations.
• Experience developing analytical reports, briefings, process maps, crosswalks, or performance-improvement products.
• Proficiency with Excel, PowerPoint, Word, Teams, and SharePoint; ability to learn customer-specific systems quickly.
• Strong written communication, attention to detail, and the ability to work independently with multiple stakeholders.
• Ability to meet federal background-investigation, credentialing, and system-access requirements and remain eligible to obtain a Secret security clearance.

Responsibilities

• Analyze job duties, competencies, qualification standards, training requirements, curricula, assessments, and performance-support tools.
• Conduct interviews, workshops, document reviews, data analyses, and observations to identify performance gaps and their likely causes.
• Develop task analyses, competency maps, requirements crosswalks, process maps, gap analyses, findings, and recommendations.
• Evaluate whether existing training and qualification products align with policy, operational needs, workforce conditions, and measurable performance outcomes.
• Support development and revision of training requirements, qualification guides, job aids, evaluation instruments, standard operating procedures, and analytical reports.
• Analyze information from training-management, workflow, and corrective-action systems; identify trends, recurring issues, and opportunities for improvement.
• Prepare concise briefings and decision papers for technical and executive audiences.
• Coordinate reviews with instructors, program managers, subject-matter experts, operational personnel, and policy owners.
• Maintain traceability among source requirements, analytical findings, customer decisions, and final products.
• Administer competency-management data, maintain user guides and job aids, and support user-role and permission changes.
• Maintain SharePoint content and permissions and train users on approved collaboration tools.
• Monitor Tier 2 support requests daily, respond within 24 hours, document resolution, and elevate requests requiring higher-level support.

Skills

Data analysis

Task analysis

Competency maps

Policy review

Briefings

Stakeholder comms

Education

Engineering or Business degree

Tools

Excel

PowerPoint

Word

Teams

SharePoint

Job description

Harkcon, Inc. in Washington, DC, seeks a Senior Training and Performance Analyst to evaluate and improve training, qualification, and workforce-performance systems.

The role is primarily remote with occasional on-site work at federal facilities in Washington, DC and Yorktown, VA, with eligibility for a Secret clearance. The candidate will analyze job tasks, training requirements, performance data, and policy, converting findings into clear recommendations and updated requirements.