Senior Training & Performance Analyst - Remote

Harkcon, Inc.; Fredericksburg (VA); Hybrid; USD 90,000 - 120,000; Full time

Job summary

Harkcon, Inc. seeks a Senior Analyst to evaluate and improve technical training, qualification, and workforce-performance systems for federal clients.

The role involves analyzing job tasks, training requirements, performance data, policy, and operational feedback to produce clear recommendations and usable products. This remote-friendly, full-time position may involve on-site work at federal facilities in Washington, DC and Yorktown, VA.

Qualifications

• Four-year degree in Engineering or Business.
• At least five years of experience with government or industry standards and processes supporting training, workforce performance, or program operations.
• Ability to synthesize technical documents, qualitative input, and quantitative data into defensible findings and recommendations.
• Experience developing analytical reports, briefings, process maps, crosswalks, or performance-improvement products.
• Proficiency with Excel, PowerPoint, Word, Teams, and SharePoint; ability to learn customer-specific systems quickly.
• Strong written communication, attention to detail, and ability to work independently with multiple stakeholders.
• Ability to meet federal background-investigation, credentialing, and system-access requirements and remain eligible to obtain a Secret security clearance.

Responsibilities

• Analyze job duties, competencies, qualification standards, training requirements, curricula, assessments, and performance-support tools.
• Conduct interviews, workshops, document reviews, data analyses, and observations to identify performance gaps and their likely causes.
• Develop task analyses, competency maps, requirements crosswalks, process maps, gap analyses, findings, and recommendations.
• Evaluate whether existing training and qualification products align with policy, operational needs, workforce conditions, and measurable performance outcomes.
• Support development and revision of training requirements, qualification guides, job aids, evaluation instruments, standard operating procedures, and analytical reports.
• Analyze information from training-management, workflow, and corrective-action systems; identify trends, recurring issues, and opportunities for improvement.
• Prepare concise briefings and decision papers for technical and executive audiences.
• Coordinate reviews with instructors, program managers, subject-matter experts, operational personnel, and policy owners.
• Maintain traceability among source requirements, analytical findings, customer decisions, and final products.
• Administer competency-management data, maintain user guides and job aids, and support user-role and permission changes.
• Maintain SharePoint content and permissions and train users on approved collaboration tools.
• Monitor Tier 2 support requests daily, respond within 24 hours, document resolution, and escalated requests requiring higher-level support.

Skills

Excel

PowerPoint

Word

Teams

SharePoint

Customer systems

Education

Four-year degree in Engineering or Business

Tools

Power BI

Job description

Harkcon, Inc. seeks a Senior Analyst to evaluate and improve technical training, qualification, and workforce-performance systems for federal clients.

The role involves analyzing job tasks, training requirements, performance data, policy, and operational feedback to produce clear recommendations and usable products. This remote-friendly, full-time position may involve on-site work at federal facilities in Washington, DC and Yorktown, VA.