Senior Training Manager, Operations & Curriculum

3700 Firehouse Subs; Jacksonville (FL); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Paid parental leave

Telemedicine

Mental wellness support

Job summary

Restaurant Brands International (RBI) is seeking a Training Materials Designer to create and launch comprehensive training materials for TIM HORTONS®, BURGER KING®, POPEYES®, and FIREHOUSE SUBS®. You will lead content development across multiple audiences, collaborating with marketing, operations, and technology teams to drive continuous improvement.

The role requires a Bachelor’s in Instructional Design or related field and 5–7+ years of experience in blended learning design, with proficiency

Qualifications

• Bachelor’s degree in Instructional Design, Education, or Business.
• 5–7+ years’ experience developing training materials and curricula.
• Experience with Adobe Creative Cloud apps and storytelling tools.
• Experience designing courses for restaurant/franchising industry preferred.
• Strong communication and cross-functional collaboration skills.

Responsibilities

• Create, design, and launch training materials at scale for QSR brands.
• Lead a team of managers to develop content for multiple stakeholder groups.
• Collaborate with Marketing, Operations, Technology, and Franchise teams.
• Collect data, work with vendors, and gather stakeholder feedback.
• Advance multiple projects weekly from concept to launch.

Skills

Adobe Creative Cloud

Articulate Storyline 360

PowerPoint

Project Management

Communication

Education

Bachelor’s Degree in Instructional Design or Education

Tools

InDesign

Illustrator

Photoshop

After Effects

Camtasia

Premiere Pro

Final Cut

Inkling

Powtoon

Job description

Restaurant Brands International (RBI) is seeking a Training Materials Designer to create and launch comprehensive training materials for TIM HORTONS®, BURGER KING®, POPEYES®, and FIREHOUSE SUBS®. You will lead content development across multiple audiences, collaborating with marketing, operations, and technology teams to drive continuous improvement.

The role requires a Bachelor’s in Instructional Design or related field and 5–7+ years of experience in blended learning design, with proficiency