Senior Training Coordinator

New York City Department of Transportation; New York (NY); On-site; USD 65,000 - 90,000; Full time

Job summary

New York City Department of Transportation seeks a Senior Training Coordinator to oversee scheduling of employees for Equipment and Safety trainings, with focus on Excel, the Learning Management System, and data-driven decision making.

The role requires coordinating with curriculum designers, trainers, and the training Fiscal Officer on payments, while managing night training operations and agency-wide training for FISA programs. Supervisory duties apply in the supervisor's absence.

Qualifications

• A bachelor’s degree and two years of full-time clerical/administrative experience, at least one year in supervisory capacity.
• An associate degree or 60 credits and three years of clerical/administrative experience, including one year supervisory.
• A four-year high school diploma or equivalent and four years of clerical/administrative experience, including one year supervisory.
• Education and/or experience equivalent to the above; one year of supervisory experience required; higher education may substitute for clerical experience at a rate of 30 credits = 6 months up to 3 years.

Responsibilities

• Schedule employees for Equipment and Safety trainings; use Excel databases and the Learning Management System.
• Analyze training data to support decision-making and training planning.
• Manage vendor relations: request services, review invoices, and liaise with the training Fiscal Officer on payments/funding.
• Oversee operations at training facilities for night training.
• Collaborate with curriculum designers and trainers to design and evaluate safety programs and New Hire Orientation for seasonal field staff.
• Coordinate agency-wide scheduling for FISA trainings.
• Supervise administrative staff in the absence of the Training Administration Manager.

Skills

Communication

Excel

Word & Outlook

Organizational skills

HR relations

Public speaking

Education

Bachelor's degree

Associate degree or 60 credits

High school diploma

Education/experience equivalent

Job description

TO BE CONSIDERED FOR THIS POSITION CANDIDATE MUST BE SERVING PERMANENTLY IN THE TITLE OF PRINCIPAL ADMINISTRATIVE ASSOCIATE, OR BE REACHABLE ON THE PRINCIPAL ADMINISTRATIVE ASSOCIATE CIVIL SERVICE LIST. Reporting directly to the Training Administration Manager, the Senior Training Coordinator will be responsible for overseeing the scheduling of employees for Equipment and Safety trainings. This includes, but is not limited to working with Excel databases, and the Learning Management system, conducting analysis to support training decisions. The Senior Training Coordinator will manage vendor relations including requesting services, reviewing invoices and liaising with the training Fiscal Officer regarding payments and funding, manage operations at training facilities for night training, work with curriculum designers and trainers to design and evaluate Safety programs and New Hire Orientation for seasonal field staff, schedule employees agency wide for FISA trainings. The Senior Training Coordinator will supervise the work of the administrative team in the absence of the Training Administration Manager.

Minimum Qualifications

• 1. A baccalaureate degree from an accredited college and two years of satisfactory full-time progressively responsible clerical/administrative experience, one year of which must have been in an administrative capacity or supervising staff performing clerical/administrative work of more than moderate difficulty; or
• 2. An associate degree or 60 semester credits from an accredited college and three years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience described in "1" above; or
• 3. A four-year high school diploma or its educational equivalent approved by a state's department of education or a recognized accrediting organization and four years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience as described in "1" above; or
• 4. Education and/or experience equivalent to "1", "2", or "3" above. However, all candidates must possess the one year of administrative or supervisory experience as described in "1" above. Education above the high school level may be substituted for the general clerical/administrative experience (but not for the one year of administrative or supervisory experience described in "1" above) at a rate of 30 semester credits from an accredited college for 6 months of experience up to a maximum of 3 year.

Preferred Skills

• Excellent oral and written communication, able to translate complex guidance into actionable steps
• Proficiency in Excel, Microsoft Word and Outlook
• Excellent organizational and time management skills, with a focus on improving processes.
• Experience working in Human Resource Relations and Customer Service
• Proficiency in Public Speaking

55a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website at https://studentaid.gov/pslf/.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.