Senior Trainer

Unison; Tysons (VA); Hybrid; USD 85,000 - 120,000; Full time

Job summary

Unison is seeking a Senior Trainer to deliver training that drives user adoption of our federal acquisition, grants management, and contract lifecycle solutions across civilian, defense, and intel customers. This client-facing role translates complex systems into practical, role-based guidance.

You will develop hands-on materials, support deployments, and partner with Consultants and Project Managers to ensure timely, high-quality training and measurable adoption across programs.

Qualifications

• Bachelor's degree or equivalent professional experience.
• Experience in software training, implementation, or client-facing consulting.
• Experience delivering instructor-led and virtual training to audiences of varying size and seniority.

Responsibilities

• Partner with clients to understand business processes, user roles, and training objectives.
• Deliver training across formats (in-person, virtual, hands-on labs).
• Develop training materials (user guides, job aids, quick references).
• Translate system functionality into actionable, role-based guidance for end users.
• Support implementations and upgrades by aligning content with milestones.
• Facilitate sessions for diverse audiences adapting to different levels of experience.
• Reinforce adoption with follow-up support and ongoing client engagement.
• Build and maintain training environments and exercises for instruction.
• Gather feedback and adoption metrics to improve content and delivery.
• Collaborate with Consultants and Project Managers to ensure consistent client experience.

Skills

Strong communication

Facilitation skills

Interpersonal skills

Project management

PowerPoint & office tools

Education

Bachelor's degree

Tools

PowerPoint

Excel

Word

Microsoft Teams

Zoom

Job description

Senior Trainer

Location

Tysons, VA

Employment Type

Full time

Location Type

Hybrid

Department

Delivery

About Unison

Unison’s products power the business of government to work smoother and smarter, making critical federal processes and acquisitions simpler and more effective. Trusted by over 200,000 federal employees and government contractors, our AI-infused software and deep domain expertise help contract shops, cost engineers, 1102s, program managers, and budgeting professionals cut through friction, keep compliance airtight, and sharpen decisions. Our federal focus brings efficiency, transparency, and clarity to complex data, regulations, and workflows, empowering agencies and executives to spend more minutes on mission and achieve strategic objectives. Unison is how federal business gets done.

Unison is proud to be recognized as a 2026 Quantum Certified Workplace™ in Washington D.C., reflecting our continued focus on building a workplace where people feel supported and teams thrive.

Position Summary

Unison Software is seeking a Trainer to deliver training that drives user adoption and effective use of Unison's acquisition, grants management, and contract lifecycle solutions across federal civilian, defense, and intelligence community customers.

Trainers at Unison are client-facing practitioners who translate complex systems and configured business processes into practical, role-based guidance. The role spans training delivery, hands‑on material development, and post‑deployment adoption support across both implementation and operations and maintenance (O&M) engagements, working alongside Consultants, Instructional Systems Designers, and Project Managers.

Audience size, curriculum ownership, and depth of independent delivery scale with experience level and are defined in the specific job posting.

Key Responsibilities

• Partner with clients to understand business processes, user roles, and training objectives
• Deliver training across multiple formats, including in‑person instructor‑led sessions, virtual sessions, and hands‑on labs
• Develop practical training materials such as user guides, job aids, quick reference cards, and scenario‑based exercises
• Translate system functionality and configured business processes into actionable, role‑based guidance for end users
• Support implementations and upgrades by aligning training content and schedule with configuration, testing, and deployment milestones
• Facilitate sessions for diverse audiences, including federal employees, contractors, and internal teams, adapting delivery to varying levels of system and acquisition experience
• Reinforce user adoption through follow‑up support, office hours, refresher sessions, and ongoing client engagement
• Build and maintain training environments, training data sets, and exercise scenarios used for instruction
• Gather and act on participant feedback, assessment results, and adoption metrics to improve content and delivery
• Collaborate with Consultants, Instructional Systems Designers, and Project Managers to ensure a consistent, high‑quality client experience, and manage assigned tasks to timelines and quality standards

Qualifications

Preferred Experience

• Professional experience in software training, implementation, or client‑facing consulting, with depth of experience commensurate with the level of the position
• Experience facilitating instructor‑led and virtual training for audiences of varying size and seniority
• Experience developing training materials such as user guides, job aids, and scenario‑based exercises
• Experience supporting enterprise software, ERP, or commercial off‑the‑shelf (COTS) implementations and upgrades
• Exposure to software implementation lifecycle activities, including requirements, configuration, and testing
• Familiarity with instructional design principles or eLearning development tools
• Hands‑on experience with Unison's PRISM acquisition platform, or with comparable federal acquisition, procurement, or grants management systems

Federal Acquisition Domain Knowledge

Familiarity with one or more of the following is preferred:

• Federal acquisition and procurement lifecycle, from requirements and market research through award, administration, and closeout
• Federal acquisition, contract writing, contract lifecycle management, or grants management systems, including commercial off‑the‑shelf (COTS) implementations
• Training or supporting federal audiences such as 1102 contract specialists, program office staff, and financial management personnel
• Organizational change management and user adoption in federal environments
• Section 508 accessibility requirements as they apply to training materials and delivery
• Handling of sensitive federal data within training environments and training data sets

Core Skills and Abilities

• Strong written and verbal communication, with the ability to simplify complex system concepts
• Confident facilitation and classroom presence, in person and virtually
• Strong interpersonal skills and a consultative approach to problem solving
• Ability to manage multiple priorities in a client‑driven environment
• Proficiency with PowerPoint, Excel, Word, and virtual delivery platforms such as Microsoft Teams or Zoom

Education

• Bachelor's degree (BA or BS) in a related field, or equivalent professional experience

Remote Work

On‑site working requirements vary.

In‑Person Interview

Our hiring process requires an in‑person meeting, typically the final interview. Travel and accommodations will be provided.

Clearance

Applicants may need to be the subject of a security investigation and may need to meet eligibility requirements for access to classified information, to include U.S. Citizenship.

Why Join Unison

Unison has pioneered the creation of innovative software for federal agencies, program offices, and government contractors worldwide. We believe that there is power in moving in unison. Our culture and values reflect this belief and are central to achieving our mission of powering the business of government. Rather than chasing short‑lived tech trends, Unison delivers proven software that simplifies the complexities of federal business. Our technology combines innovative thinking with precise federal know‑how, addressing critical details others overlook. Designed with purpose and engineered to endure, our software provides consistent performance, allowing federal agencies and contractors to stay focused on their missions.

Unison provides equal employment opportunities to all employees and applicants for employment without regard to race, color, national origin, sex, gender identity, sexual orientation, religion, disability status, age, genetics, veteran status, or any other characteristic protected by federal, state, or local laws.

If you need reasonable accommodation for any part of the employment process, please contact us at [e-mail] and let us know the nature of your request.

Massachusetts Applicants: IT IS UNLAWFUL IN MASSACHUSETTS TO REQUIRE OR ADMINISTER A LIE DETECTOR TEST AS A CONDITION OF EMPLOYMENT OR CONTINUED EMPLOYMENT. AN EMPLOYER WHO VIOLATES THIS LAW SHALL BE SUBJECT TO CRIMINAL PENALTIES AND CIVIL LIABILITIES.

Maryland Applicants: UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT, OR CONTINUED EMPLOYMENT, THAT AN INDIVIDUAL SUBMIT TO OR TAKE A POLYGRAPH EXAMINATION OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100.