Senior Trade Show & Event Experience Lead

Lumen; Montpelier (VT); Remote; USD 110,000 - 155,000; Full time

Job summary

Lumen is seeking an External Event Marketing Manager to lead Tier 1 and Tier 2 third‑party events, translating strategy into flawless onsite execution while driving measurable business results. You will partner with Sales, Product, Partner Marketing, and agencies to manage planning, staffing, budgets, and post‑event reporting.

As a hands-on leader, you’ll develop scalable processes, oversee production, and ensure exceptional attendee experiences across domestic and international programs, with

Qualifications

• Bachelor’s degree and 8+ years of professional experience, or 6+ years with a Master’s degree.
• 5+ years of experience executing large-scale third-party events, conferences, trade shows, or experiential marketing programs.
• Experience supporting major industry events such as AWS re:Invent, Microsoft Ignite, Cisco Live, Gartner Symposium, Mobile World Congress, or similar programs.

Responsibilities

• Lead end-to-end execution for Tier 1 and Tier 2 third-party events, ensuring programs are delivered on time, on budget, and aligned to business objectives.
• Support the External Event Strategy lead in executing portfolio plans and bringing event strategies to life across key industry programs.
• Own event planning documentation, timelines, project plans, run-of-shows, staffing schedules, and execution workstreams.
• Serve as the primary day-to-day contact and manager for event agencies, vendors, venues, and production partners.
• Lead onsite event execution, managing logistics, stakeholder engagement, staffing, issue resolution, and overall event operations.
• Develop and manage event staffing plans, ensuring resources are effectively deployed before, during, and after events.
• Produce ancillary events, including customer dinners, executive roundtables, receptions, hospitality programs, meeting experiences, and partner engagements that complement event objectives.
• Coordinate cross-functional teams including Sales, Product Marketing, Communications, Brand, IT, and Partner Marketing to drive seamless execution and customer experiences.
• Create and maintain scalable event processes, templates, and planning tools to improve operational efficiency across the portfolio.
• Manage event budgets, timelines, and vendor deliverables while ensuring adherence to brand standards and organizational requirements.
• Track event results and contribute to post-event reporting, insights, and recommendations for future program improvements.
• Identify opportunities to enhance attendee engagement and deliver innovative activations that extend beyond traditional booth experiences.

Skills

Event management

Project management

Stakeholder management

Vendor management

Onsite leadership

Budget management

Cross-functional

Travel readiness

Agency experience

Experiential marketing

Education

Bachelor’s degree

Master’s degree

Job description

Lumen is seeking an External Event Marketing Manager to lead Tier 1 and Tier 2 third‑party events, translating strategy into flawless onsite execution while driving measurable business results. You will partner with Sales, Product, Partner Marketing, and agencies to manage planning, staffing, budgets, and post‑event reporting.

As a hands-on leader, you’ll develop scalable processes, oversee production, and ensure exceptional attendee experiences across domestic and international programs, with