Senior Total Rewards Partner, Leave Management

Caterpillar Financial Services Corporation; Irving (TX); On-site; USD 113,000 - 169,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

401(k) savings plans

Health Savings Account (HSA)

Flexible Spending Accounts (FSAs)

Incentive bonus

Paid time off

Job summary

Caterpillar Inc. in Irving, TX is seeking a Senior Total Rewards Partner, Leave Management to strengthen our leave programs and vendor partnerships. You will consult with HR leaders and partners while leading complex leave initiatives.

This role emphasizes data-driven improvement, policy governance, and clear communications for employees and managers, with onsite work five days a week and a focus on compliant, employee-centered leave experiences.

Qualifications

• Leave of Absence Program Management: Ability to manage leave programs, policies, processes, vendors, service delivery, escalations, communications, and continuous improvement.
• Benefits Programs: Extensive knowledge of employee benefits programs and the ability to evaluate, implement, administer, communicate, and improve programs within business and budget considerations.
• Data Stewardship: Demonstrated ability to work with sensitive employee information using sound confidentiality, privacy, and data-management practices.
• Analytical Thinking: Ability to define complex problems, evaluate alternatives, identify patterns and root causes, and develop practical recommendations.
• Influencing: Ability to build persuasive, fact-based recommendations and influence decisions across functions and organizational levels.
• Interpersonal Relationships: Ability to collaborate constructively with HR, Legal, Payroll, business leaders, employees, consultants, and vendors.
• Employee Communication: Ability to translate complex benefits and leave information into clear, practical communications for employees and managers.
• Knowledge of U.S. leave-management practices and the interaction among leave, disability, payroll, benefits, and return-to-work processes.
• Knowledge of the Family and Medical Leave Act, Americans with Disabilities Act-related coordination, military leave, state and local leave requirements, disability plans, parental leave, paid leave, and company-sponsored leave programs.

Responsibilities

• Lead the ongoing management and continuous improvement of leave programs, including process design, documentation, governance, administration, communications, and service-delivery standards.
• Partner with HR, Legal, Payroll, Employee Relations, HR Operations, benefits teams, and business leaders to support coordinated leave administration.
• Evaluate leave-management workflows to identify service gaps, handoff issues, compliance risks, recurring employee concerns, and opportunities for simplification or automation.
• Establish and maintain clear leave processes, roles, escalation paths, service expectations, controls, and supporting documentation.
• Monitor changes affecting leave programs and coordinate updates to policies, administrative practices, communications, and vendor requirements.
• Help ensure consistent coordination among leaves, disability, payroll, benefits, return-to-work, and workplace accommodation processes.
• Lead complex leave cases or escalations when broader program interpretation, vendor coordination, process correction, or cross-functional problem-solving is required.
• Develop employee and manager communications that explain leave programs, responsibilities, available resources, and next steps in clear, accessible language.

Skills

Leave program management

Data governance

Analytical thinking

Influencing

Interpersonal relationships

Employee communication

Education

Degree or equivalent experience

Tools

Majesco

Finneos

Job description

Career Area:

Human Resources

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

As a Senior Total Rewards Partner, Leave Management, you will serve as a functional expert responsible for strengthening employee leave of absence programs, processes, vendor partnerships, communications, and operational performance. You will provide Total Rewards consulting to HR leaders, business partners, managers, employees, and internal stakeholders while leading complex benefits and leave-management initiatives.

This position will help shape a consistent, compliant, and employee-centered leave experience. You will use data, market research, process analysis, and stakeholder feedback to identify opportunities, improve leave administration, and support business and talent objectives. You will also partner with external vendors and internal teams to manage service delivery, resolve complex program challenges, and ensure that employee information is handled in accordance with company policies.

What You will Do:

• Lead the ongoing management and continuous improvement of leave programs, including process design, documentation, governance, administration, communications, and service-delivery standards.
• Partner with HR, Legal, Payroll, Employee Relations, HR Operations, benefits teams, and business leaders to support coordinated leave administration.
• Evaluate leave-management workflows to identify service gaps, handoff issues, compliance risks, recurring employee concerns, and opportunities for simplification or automation.
• Establish and maintain clear leave processes, roles, escalation paths, service expectations, controls, and supporting documentation.
• Monitor changes affecting leave programs and coordinate updates to policies, administrative practices, communications, and vendor requirements.
• Help ensure consistent coordination among leaves, disability, payroll, benefits, return-to-work, and workplace accommodation processes.
• Lead complex leave cases or escalations when broader program interpretation, vendor coordination, process correction, or cross-functional problem-solving is required.
• Develop employee and manager communications that explain leave programs, responsibilities, available resources, and next steps in clear, accessible language.

What You Will Have:

• Education: Degree or equivalent experience desired
• Leave of Absence Program Management: Ability to manage leave programs, policies, processes, vendors, service delivery, escalations, communications, and continuous improvement.
• Benefits Programs: Extensive knowledge of employee benefits programs and the ability to evaluate, implement, administer, communicate, and improve programs within business and budget considerations.
• Data Stewardship: Demonstrated ability to work with sensitive employee information using sound confidentiality, privacy, and data-management practices.
• Analytical Thinking: Ability to define complex problems, evaluate alternatives, identify patterns and root causes, and develop practical recommendations.
• Influencing: Ability to build persuasive, fact-based recommendations and influence decisions across functions and organizational levels.
• Interpersonal Relationships: Ability to collaborate constructively with HR, Legal, Payroll, business leaders, employees, consultants, and vendors.
• Employee Communication: Ability to translate complex benefits and leave information into clear, practical communications for employees and managers.

• Knowledge of U.S. leave-management practices and the interaction among leave, disability, payroll, benefits, and return-to-work processes.
• Knowledge of the Family and Medical Leave Act, Americans with Disabilities Act-related coordination, military leave, state and local leave requirements, disability plans, parental leave, paid leave, and company-sponsored leave programs.

Top Candidates Will Also Have:

• Experience managing enterprise or multi-state leave of absence programs.
• Experience with insourced self-administered disability and leave programs
• Experience with leave software solutions such as Majesco and Finneos
• Experience developing leave governance, standard operating procedures, process maps, controls, escalation protocols, and service-level measures.
• Experience coordinating leave data and processes across HR information systems, payroll, time and attendance, benefits, and case-management systems.
• Ability to analyze case volumes, cycle times, approval trends, employee inquiries, escalations, service quality, and vendor performance.

Additional Information

• This position will be located in Irving, TX
• Sponsorship is not available
• Domestic travel up to 25%

What You Will Get:

• Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world.
• Here you earn more than just a salary because we value your performance. We offer a total rewards package that provides benefits on day one (medical, dental, vision, RX, and 401K) along with the potential of an annual bonus. Additional benefits include paid vacation days and paid holidays.
• All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.

About Caterpillar –

Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.

Final details:

Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application – please use the candidate log-in on our career website as it will reflect any updates to your status.

Summary Pay Range:

$112,710.00 - $169,060.00

Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.

Benefits:

Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.

• Medical, dental, and vision benefits*

• Paid time off plan (Vacation, Holidays, Volunteer, etc.)*

• 401(k) savings plans*

• Health Savings Account (HSA)*

• Flexible Spending Accounts (FSAs)*

• Health Lifestyle Programs*

• Employee Assistance Program*

• Voluntary Benefits and Employee Discounts*

• Career Development*

• Incentive bonus*

• Disability benefits

• Life Insurance

• Parental leave

• Adoption benefits

• Tuition Reimbursement

* These benefits also apply to part-time employees

This position requires working onsite five days a week.Visa Sponsorship is not available for this position.

Posting Dates:

October 7, 2026 - October 21, 2026

Any offer of employment is conditioned upon the successful completion of a drug screen.

Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.