Senior Total Loss Claims Specialist (Hybrid)

Great American Insurance Company; Ohio; Hybrid; USD 70,000 - 95,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Parental leave

Tuition reimbursement

Paid time off

Paid holidays

401(k) plan with company match

Employee stock purchase plan

Commuter benefits

Job summary

National Interstate Insurance Company (a member of Great American Insurance Group) seeks a Senior Claims Representative for Total Loss. The role is hybrid, based in Richfield, OH, with on-site focus four days a week and one remote day.

You will manage high‑level auto total loss claims, negotiate settlements, and lead investigations. Qualifications include a Bachelor's in a related field and 5+ years in P&C claims; Total Loss experience preferred.

Qualifications

• Bachelor’s degree in Business Administration, Risk Management and Insurance, Finance, or related field.
• Minimum 5 years of property and casualty claims handling experience.
• Total Loss experience in commercial auto preferred.

Responsibilities

• Manage an inventory of claims to evaluate compensability and liability.
• Plan and conduct claim investigations to confirm coverage and liability.
• Determine and negotiate settlements and reserves within authority; attend arbitrations, mediations, or trials as needed.
• Communicate coverage and settlement details to insureds and external partners; maintain detailed claim files.

Skills

Negotiation

Analytical

Communication

Education

Bachelor's degree in Business Administration, Risk Management and Insurance, Finance, or related field

Job description

National Interstate Insurance Company (a member of Great American Insurance Group) seeks a Senior Claims Representative for Total Loss. The role is hybrid, based in Richfield, OH, with on-site focus four days a week and one remote day.

You will manage high‑level auto total loss claims, negotiate settlements, and lead investigations. Qualifications include a Bachelor's in a related field and 5+ years in P&C claims; Total Loss experience preferred.