Senior Time & Attendance Solutions Consultant (Remote, US)

signalandstrand; Arizona; Remote; USD 180,000 - 210,000; Full time

Job summary

Signal and Strand seeks a Principal Product Implementation Consultant to drive hands-on discovery, configuration, and troubleshooting for customers and partners. You will become a deep expert on the platform, leading discovery and configuration calls, enabling partners, and resolving live deployment issues across direct customers and partners.

This role blends pre-sales and post-sales work, requiring strong customer service, independence, and technical capabilities.

Qualifications

• Hands-on technical consultant with discovery and configuration experience.
• Experience in pre-sales and post-sales across deployments.
• Able to troubleshoot live deployments and resolve issues.

Responsibilities

• Become an expert on the company’s technology platform.
• Demo the platform to customers and partners.
• Provide product training to customers and partners.
• Lead discovery calls and project meetings; configure the platform to meet customer requirements for direct customers.
• Advise partners on configuration to meet customer requirements.
• Assist customers with resolving technical post-sales issues in live deployments.

Skills

Time tracking apps

Payroll systems

Customer service

Independent work

IT tools

Workday / UKG / SAP

APIs (REST)

CCPA knowledge

iOS / MDM

REST/Webhooks

Tools

APIs REST

iOS MDMs

Job description

Signal and Strand seeks a Principal Product Implementation Consultant to drive hands-on discovery, configuration, and troubleshooting for customers and partners. You will become a deep expert on the platform, leading discovery and configuration calls, enabling partners, and resolving live deployment issues across direct customers and partners.

This role blends pre-sales and post-sales work, requiring strong customer service, independence, and technical capabilities.