Senior Thrift Shop Lead & Community Champion

Apploi; Winchester (VA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Retirement Plan with Company Match

Paid Time Off

Paid Volunteer Time

Employee Thrift Shop Discount

Job summary

Blue Ridge Care in Winchester, VA is seeking a Thrift Shop Senior Associate to lead daily store operations, mentor volunteers, and deliver outstanding customer service at our Winchester thrift shop.

You will oversee opening/closing, merchandising donated items, and coordinate with management to ensure a welcoming, organized shopping experience that supports our mission of compassionate care.

Qualifications

• High school diploma or GED preferred.
• Retail and customer service experience preferred.
• Prior supervisory or leadership experience preferred.
• Basic computer skills with a willingness to learn.
• Strong organizational and communication skills.
• Ability to work independently and take initiative.
• Valid driver''s license and reliable transportation.

Responsibilities

• Assist with opening and closing procedures.
• Serve as the acting leader when management is unavailable.
• Support efficient daily store operations.
• Communicate store needs and inventory with management.
• Price, stock, and merchandise donated items.
• Create attractive product displays that drive customer engagement.
• Deliver exceptional customer service to shoppers and donors.
• Work closely with volunteers and provide guidance as needed.
• Assist with volunteer orientation and training.
• Foster a welcoming, positive atmosphere for all visitors.
• Accurately process sales and donations.
• Maintain receipts and transaction records.
• Ensure deposits are completed accurately and on time.
• Help maintain a clean, safe, and organized store environment.
• Ensure retail, office, and common areas meet cleanliness standards.
• Support safety practices and operational procedures.

Skills

Leadership

Customer service

Organizational skills

Communication

Independent work

Education

High school diploma or GED

Tools

Basic computer skills

Job description

Blue Ridge Care in Winchester, VA is seeking a Thrift Shop Senior Associate to lead daily store operations, mentor volunteers, and deliver outstanding customer service at our Winchester thrift shop.

You will oversee opening/closing, merchandising donated items, and coordinate with management to ensure a welcoming, organized shopping experience that supports our mission of compassionate care.