Senior Thrift Associate

Blue Ridge Care; Winchester (VA); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Retirement Plan with Company Match

Paid Time Off

Paid Volunteer Time

Employee Thrift Shop Discount

Job summary

Blue Ridge Care in Winchester, VA seeks a Thrift Shop Senior Associate to lead daily store operations, support volunteers, and deliver outstanding customer service in a nonprofit thrift shop setting.

You will mentor volunteers, manage merchandising and sales, and help ensure a welcoming, organized shopping experience for the community.

Qualifications

• High school diploma or GED preferred.
• Retail and customer service experience preferred.
• Prior supervisory or leadership experience preferred.
• Basic computer skills with willingness to learn.
• Strong organizational and communication skills.
• Ability to work independently and take initiative.
• Dependable, professional, and community-focused attitude.
• Valid driver''s license and reliable transportation; willingness to travel within the service area.

Responsibilities

• Assist with opening and closing procedures.
• Act as store leader in the absence of managers.
• Support efficient daily store operations and communicate needs with management.
• Price, stock, and merchandise donated items; create attractive displays.
• Deliver exceptional customer service to shoppers and donors; guide volunteers.
• Assist with volunteer orientation and training; foster welcoming atmosphere.
• Accurately process sales and donations; maintain receipts and records.
• Ensure deposits are completed accurately and on time.
• Maintain a clean, safe, and organized store environment; meet cleanliness standards.

Skills

Customer service

Retail experience

Leadership

Communication

Organization

Independent work

Driving

Education

High school diploma or GED

Tools

Basic computer skills

Job description

JOIN THE WINCHESTER CITY BLUE RIDGE CARE TEAM!

Thrift Shop Senior Associate

Build Community. Support a Mission. Lead with Purpose.

Are you looking for a career where your work truly makes a difference?

At Blue Ridge Care, every item donated, every customer assisted, and every sale completed helps support compassionate care for individuals and families facing aging, chronic illness, and end-of-life challenges. As a nonprofit organization dedicated to Brightening Life's Journey, we believe every team member plays an important role in serving our community.

We are seeking an enthusiastic and dependable Thrift Shop Senior Associate to help lead the daily operations of our Winchester City thrift store. This position is ideal for someone who enjoys retail, customer service, merchandising, and mentoring volunteers while making a meaningful impact every day.

Why Join Blue Ridge Care?

• Make a direct impact in your local community
• Work for a respected nonprofit organization
• Leadership opportunities within the store
• Collaborative and supportive team environment
• Employee thrift shop discount
• Comprehensive benefits package
• Opportunity to work alongside dedicated volunteers

At Blue Ridge Care, we call our employees Future Makers because every person contributes to the life-changing services we provide throughout our community.

Position Summary

The Thrift Shop Senior Associate serves as a key leader within the thrift store, helping oversee daily operations, supporting volunteers, maintaining exceptional customer service, and ensuring the store remains inviting, organized, and successful.

In the absence of the Manager or Assistant Manager, this role functions as the store leader and helps ensure smooth day-to-day operations.

What You'll Do

Leadership & Store Operations

• Assist with opening and closing procedures
• Serve as the acting leader when management is unavailable
• Support efficient daily store operationsCommunicate store needs and inventory requirements with management

Merchandising & Sales

• Price, stock, and merchandise donated items
• Create attractive product displays that drive customer engagement
• Help maintain a fresh and organized shopping experience

Customer & Volunteer Support

• Deliver exceptional customer service to shoppers and donors
• Work closely with volunteers and provide guidance as needed
• Assist with volunteer orientation and training
• Foster a welcoming, positive atmosphere for all visitors

Financial & Administrative Responsibilities

• Accurately process sales and donations
• Maintain receipts and transaction records
• Ensure deposits are completed accurately and on time

Store Appearance & Safety

• Help maintain a clean, safe, and organized store environment
• Ensure retail, office, and common areas meet cleanliness standards
• Support safety practices and operational procedures

What We're Looking For

• High school diploma or GED preferred
• Retail and customer service experience preferred
• Prior supervisory or leadership experience preferred
• Basic computer skills with a willingness to learn
• Strong organizational and communication skills
• Ability to work independently and take initiative
• Dependable, professional, and community-focused attitude
• Valid driver's license, reliable transportation, and willingness to travel within the service area

Benefits

• Health Insurance
• Dental Insurance
• Vision Insurance
• Retirement Plan with Company Match
• Paid Time Off
• Paid Volunteer Time
• Employee Thrift Shop Discount

About Blue Ridge Care

Blue Ridge Care is dedicated to optimizing the quality of life and well-being of those affected by aging, chronic illness, and serious health conditions. Guided by our values of Dignity, Integrity, Teamwork, Innovation, Diversity, and Excellence, we are committed to creating an inclusive workplace where employees are empowered to grow, collaborate, and make a lasting difference.

Blue Ridge Care is a nonprofit, equal opportunity employer committed to fostering a diverse and inclusive workplace for all employees and those we serve.