Senior Teller & Branch Operations Leader

North Shore Bank; De Pere (WI); On-site; USD 22,000 - 31,000; Full time

Job summary

North Shore Bank seeks a Lead Teller in De Pere, WI, offering pay starting at $19+ DOE. This full-time role coordinates branch operations, supports the Branch Manager, and delivers high-touch service while promoting bank products.

The position emphasizes staff supervision, teller duties, and sales referrals to meet branch goals. Prior teller experience and strong communication skills are preferred; occasional lifting may be required.

Qualifications

• High school diploma or equivalent; one year bank-related operational support experience preferred.
• Demonstrated customer service abilities.
• Knowledge of financial concepts.

Responsibilities

• Coordinate branch operations with the Branch Manager and supervise staff in the Manager's absence.
• Provide professional, courteous teller service and promote bank products.
• Handle customer inquiries and resolve problems; escalate to management when needed.
• Identify cross-sell opportunities and referrals to meet branch goals.
• Assist with daily sales plans and deliver monthly sales targets.

Skills

Customer service

Verbal communication

Written communication

Leadership

Prioritization

Education

High school diploma or equivalent

Job description

North Shore Bank seeks a Lead Teller in De Pere, WI, offering pay starting at $19+ DOE. This full-time role coordinates branch operations, supports the Branch Manager, and delivers high-touch service while promoting bank products.

The position emphasizes staff supervision, teller duties, and sales referrals to meet branch goals. Prior teller experience and strong communication skills are preferred; occasional lifting may be required.