Senior Teller

American Momentum Bank; Tampa, Northern (FL, KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

American Momentum Bank in Tampa, FL is seeking a Senior Teller to conduct daily credit and debit transactions, provide exceptional customer service, and support sales of bank products. You will maintain cash drawers, process deposits and withdrawals, and ensure accurate records in line with bank policies.

The role requires at least 3 years of teller experience, knowledge of bank procedures, and proficiency with standard office equipment. EFT and vault duties may be included as needed.

Qualifications

• 3+ years previous Teller experience.
• Knowledge of bank products, services, policies and procedures.
• Proficiency with personal computers and other business equipment.
• Knowledgeable in financial institution operating policies and procedures and banking regulations state and federal.

Responsibilities

• Greet clients and provide efficient customer service while promoting bank products.
• Process deposits, withdrawals, transfers, loan payments, and cashier’s checks.
• Maintain transaction records and ensure compliance with policies.
• Assist in cross-selling and direct clients to appropriate bank areas.
• Support vault operations and cash controls daily.

Skills

Customer service

Cash handling

Cross-selling

Communication skills

Attention to detail

Education

High school diploma or GED

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Tampa, FL, US

3 days ago Requisition ID: 5904

SENIOR TELLER

Location: Tampa, FL - Lake Magdelene

Summary: Conducts daily credit and debit transactions in compliance with bank policies and procedures. Provides exceptional customer service to each client. Keeps proper cash supply on hand and prepares daily proof records while maintaining an acceptable difference records. Identifies potential client needs and engages in the sales process to generate sales of bank products and services, referring to the platform or other areas of the bank as appropriate.

Job functions:

• Proactively greets clients within the banking center.
• Provides efficient and courteous customer service; addresses client inquiries, performs cash receipt and payment services and promotes all bank products and services.
• Performs all teller functions including, but not limited to; processing deposits, withdrawals, transfers and loan payments, sale of cashier’s checks, money orders, traveler’s checks, etc.
• Maintains accurate records of all transactions - prepares/processes cash receipt and payment service related paperwork, ensuring all documentation is prepared in compliance with bank policies and procedures.
• Demonstrates high level of accuracy and efficiency when conducting client transactions.
• Ensure that an economical amount of cash is on-hand in vault and at teller stations to meet client demands.
• Handles additional responsibilities such as currency transactions, safe deposit, cash box, CTRs, and ATMs.
• Responsible for vault daily, controls cash in vault and distribute daily cash to other tellers.
• Understands the bank’s security policies and procedures, assists in opening and closing procedures and maintaining codes, alarm function, cameras, cash controls and other opening/closing related activities.
• Actively promotes the bank’s products and services, and identifies opportunities for cross-selling and directs clients to appropriate area of the bank. Contributes to the banking center goals with referrals, outbound calls, scheduling of appointments, etc.
• Cross train as Personal Banker and be able to fill-in as needed.
• Performs other related duties as assigned.

Position requirements:

• High school degree or equivalent (GED).
• 3+ years previous Teller experience.
• Knowledge of bank products, services, policies and procedures.
• Proficiency with personal computers and other business equipment.
• Knowledgeable in financial institution operating policies and procedures and banking regulations state and federal.

Key Qualifications:

• Knowledgeable on Bank Teller responsibilities and policies.
• Able to resolve most client and teller questions & problems. Consult or refer more complex issues to Assistant Banking Center Manager.
• Polite, courteous, and respectful to all internal and external clients.
• Excellent communication and customer service skills.