Senior Teller

Flcu; Gainesville (FL); Presencial; USD 42 000 - 54 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Dynamic team environment

Comprehensive training

Competitive benefits

Career growth opportunities

Resumo da oferta

Florida Credit Union in Gainesville, FL is hiring a Teller Supervisor responsible for supervising and training the teller team, balancing branch operations, vault and ATM, and processing cash and coin transactions.

You will ensure compliance with OFAC and the Bank Secrecy Act, audit drawers, and support other departments while delivering accurate member service and maintaining a focus on efficiency and security.

Qualificações

• A high school diploma or GED combined with 1-3 years of related experience, or an equivalent mix of education and hands-on experience.

Responsabilidades

• Supervise and train the teller team, driving performance through evaluations.
• Balance branch, vault, and ATM; process cash and coin transactions.
• Ensure compliance with OFAC, Bank Secrecy Act, and security policies.
• Audit teller drawers and manage branch supplies.
• Support other departments and handle member inquiries.

Conhecimentos

Leadership

Training & development

Customer service

Cash handling

Compliance

Formação académica

High school diploma or GED

Descrição da oferta de emprego

Responsible for supervising and training the teller team, ensuring staff performance through evaluations, and managing teller operations such as balancing the branch, vault, and ATM, as well as processing cash and coin transactions. The role includes ensuring compliance with legal and security requirements, auditing teller drawers, and managing supplies, while also supporting other departments and handling member inquiries. The position requires a focus on efficiency, accuracy, and adherence to regulations like OFAC and the Bank Secrecy Act.

Your Key Responsibilities:

• Responsible for training and development of teller team using the Teller program.
• Cashes checks and dispenses money after verification of identification, signature, and account balance.
• Answering telephone, online, mail, chats and other electronic communication inquires.
• Balances currency, coin, and checks in cash drawer at the end of shift to the computer printout of daily transactions.
• Cross-sells FCU products to the membership (interest bearing checking accounts, consumer loans, commercial loans etc.).
• Conducting loan interviews and obtaining previous credit history of member, as well as other pertinent data that could be used later.
• Processing membership and/or checking applications, certificates, IRA’s, payroll, direct deposit, etc.
• Adhere to OFAC and Bank Secrecy Act requirements to maintain the highest standards of compliance.

What We're Looking For:

• A high school diploma or GED combined with 1-3 years of related experience, or an equivalent mix of education and hands-on experience.

At Florida Credit Union, our mission is clear: to enhance the lives of our Florida neighbors through exceptional financial services. When you become a part of our team, you’re not just starting a new job; you’re joining a vibrant community dedicated to making a positive impact. We pride ourselves on fostering a dynamic, collaborative work environment where every team member is valued and supported.

Why You'll Love Working with Us

• Dynamic Team Environment: Work in a supportive and collaborative atmosphere where your ideas and contributions are valued.
• Extensive Training: Receive comprehensive training to ensure you’re set up for success from day one.
• Exceptional Benefits: Enjoy a competitive benefits package designed with your well-being in mind.
• Career Growth: Explore numerous opportunities for professional development and advancement within our organization.