Senior Technology & Operations Communications Leader

Koitecc Solutions; Chicago, Northern (IL, KY); Hybrid; USD 137,000 - 240,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Northern Trust is seeking a Director of Internal Communications in its Technology and Operations Communications group. You will lead planning, writing, editing, designing, and optimizing high-impact content that supports strategic initiatives and differentiates the organization.

You will partner with senior executives to translate complex topics—AI, technology strategy, and data initiatives—into clear, compelling narratives across multi-channel platforms, including internal and external

Qualifications

• Requires strong written and verbal communication skills.
• Ability to translate complex technology topics for broad audiences.
• Experience partnering with senior executives on messaging and campaigns.
• Proven track record in strategic internal communications and thought leadership.

Responsibilities

• Develops and executes integrated communications strategies across Technology, Operations and Data.
• Advises senior leaders on messaging, crisis scenarios and stakeholder engagement.
• Leads multi-channel executive visibility and leadership communications.
• Oversees development of executive materials including board decks and speeches.
• Ensures brand consistency and measuring content performance.

Skills

Strategic communications

Executive communications

Content strategy

Writing & editing

Crisis communications

Team leadership

Project management

Stakeholder engagement

Multi-channel storytelling

AI / technology awareness

Education

Bachelor's degree in Marketing/Communications/Journalism

Job description

Northern Trust is seeking a Director of Internal Communications in its Technology and Operations Communications group. You will lead planning, writing, editing, designing, and optimizing high-impact content that supports strategic initiatives and differentiates the organization.

You will partner with senior executives to translate complex topics—AI, technology strategy, and data initiatives—into clear, compelling narratives across multi-channel platforms, including internal and external