Senior Technology Analyst

gaig; Cincinnati (OH); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Wellness programs

Parental leave

Adoption assistance

Tuition reimbursement

Paid time off

Paid holidays

401(k) match

Employee stock purchase plan

Commuter benefits

Job summary

Great American Insurance Group is seeking an experienced IT Solutions Professional to analyze business issues and define requirements for designing and implementing IT solutions. This role collaborates across teams to drive technology projects in alignment with business units.

We value diverse backgrounds and offer competitive benefits; this non-exempt California-based position requires a bachelor’s degree and at least six years of related experience.

Qualifications

• Bachelor’s degree in Business, Information Technology, Computer Science or related field.
• Generally, a minimum of 6 years of related experience.
• This position is non-exempt in California.

Responsibilities

• Analyzes business issues and defines requirements to design and/or implement IT solutions that align with organizational goals.
• Collaborates with team members and leadership to help execute or lead technology projects in alignment with business units.
• Develops and implements automated system protocols that reduce manual processes, increasing operational efficiency and resiliency.
• Demonstrates strong knowledge in Networking, Audio/Video Protocols, and familiarity with AI Automation tools.
• May create end-user documentation and deliver training for successful adoption of new systems.
• May monitor project milestones, phases, and elements to ensure timely and budget-compliant delivery.
• Familiarity with remote access software tools.
• Performs other duties as assigned.

Skills

Requirements analysis

Team collaboration

IT project management

Networking knowledge

Audio/Video protocols

AI automation tools familiarity

End-user training

Education

Bachelor's degree

Tools

Remote access tools

Job description

Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a \"small company\" culture where your ideas will be heard with \"big company\" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.

At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.

This position is not eligible for employment visa sponsorship. Applicants must be authorized to work in the United States without the need for current or future sponsorship.

Essential Job Functions and Responsibilities

• Analyzes business issues and defines requirements to design and/or implement IT solutions that align with organizational goals.
• Collaborates with team members and team leadership to help execute or lead technology projects in alignment with business units.
• Develops and implements automated system protocols that reduce manual processes, increasing overall operational efficiency and resiliency.
• Demonstrate strong industry knowledge in areas of Networking, Audio/Video Protocols, and familiarity with AI Automation tools.
• May create end-user documentation and deliver training to ensure successful adoption of new systems.
• May monitor project milestones, phases, and elements to ensure timely and budget-compliant delivery.
• Familiarity with remote access software tools.
• Performs other duties as assigned.

Job Requirements

Education: Bachelor’s degree in Business, Information Technology, Computer Science or a related field.

Experience: Generally, a minimum of 6 years of related experience.

This job is non-exempt in California.

Business Unit:

AFG Enterprise Services

Benefits:

We offer competitive benefits packages for full-time and part-time employees*. Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement. Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits.

Compensation varies by role, level, and location and is influenced by skills, experience, and business needs.

*Excludes seasonal employees and interns.