Senior Technician Support

Planet Pharma; Indianola (IA); On-site; USD 35,818,000 - 49,594,000; Full time

Job summary

Planet Pharma in Indianola, IA is seeking an experienced technical support specialist to provide advanced support for multiple project teams, with a focus on Risk Reduction testing (RRT) and Verification & Validation (V&V) activities.

You will apply analytical tools within a primary discipline, may expand into a secondary discipline, lead selected tasks, troubleshoot complex problems with Instron testing, and mentor or train teammates while collaborating across functions.

Qualifications

• High School Diploma/GED – Required.
• Associate’s Degree – or 2-year trade/military school – Preferred.
• Minimum 5 Years designing/drafting Experience – Preferred.
• Analytical skills to troubleshoot and resolve advanced technical problems within single technical discipline. Required.
• Handles multiple concurrent projects, understands priorities and plans daily activities. Required.

Responsibilities

• Proficient in applying analytical and technical tools within a single technical discipline with emphasis on RRT and V&V testing.
• Possesses skills to function in a second technical discipline to enhance cross-functional collaboration.
• May lead select technical activities and provide guidance to designers/technicians.
• Troubleshoot and resolve advanced technical problems, including Instron testing.
• Manage multiple concurrent projects, plan daily activities, and develop creative solutions within protocols.
• May train, mentor, or coach other team members and participate in recruiting.

Skills

Analytical skills

Troubleshooting

Cross-functional collaboration

Mentoring

Education

High School Diploma/GED

Associate’s Degree

Tools

Instron testing

Job description

Pay range: 26-36/hr

Depending on exp

Description

Purpose: This is a position that provides advanced technical support for one or more project teams concurrently.

Key Tasks:

• Proficient in the application of a broad set of analytical and technical tools within a single technical discipline (Mechanical, QA, V&V, etc.), with a strong emphasis on Risk Reduction testing (RRT) and Verification and Validation (V&V) testing.
• Possesses the technical skills and knowledge to function effectively in a second technical discipline, enhancing cross-functional collaboration and project outcomes.
• Proactively seeks assignments and works to identify breadth of tasks. May take lead role in selected technical activities.
• Demonstrates proficiency with analytical skills necessary to troubleshoot and resolve advanced technical problems within the primary technical discipline, including the application of Instron testing.
• Handles multiple concurrent projects, understands priorities of assigned tasks, and plan daily activities accordingly. Develops creative solutions to challenging problems, ensuring compliance with protocols.
• May provide guidance to designers/technicians.
• May include training, mentoring or coaching.
• Collaborates with a broad group of cross-functional staff.
• Provides input and may participate in recruiting and selecting teams.
• Supports testing from concept to V&V and beyond as necessary

Key Working Relations:

Supervisor, Engineers, Designers/Technicians, Vendors and Suppliers

Skills & Qualifications:

• High School Diploma/GED – Required
• Associate’s Degree – or 2-year trade/military school – Preferred
• Minimum 5 Years designing/drafting Experience – Preferred
• Possesses the analytical skills to troubleshoot and resolve advanced technical problems within single technical discipline. Required
• Handles multiple concurrent projects, understands priorities of assigned tasks and plans daily activities accordingly. Develops creative solutions to challenging problems. Required