Senior Technician-Equipment Maintenance

IPG Photonics; Oxford (MA); On-site; USD 65,000 - 85,000; Full time

Job summary

IPG Photonics in Marlborough, MA is seeking a Senior Technician to maintain the reliability, performance, and uptime of production and test equipment in a manufacturing environment.

You will diagnose complex issues, perform root-cause analysis, perform calibrations, support upgrades and maintenance, mentor junior technicians, coordinate vendor support, and document activities.

Qualifications

• Experience in maintaining production and test equipment in a manufacturing environment.
• Strong troubleshooting, root-cause analysis, and documentation skills.
• Ability to mentor junior technicians and coordinate with vendors.

Responsibilities

• Diagnose and resolve complex mechanical, electrical, pneumatic, hydraulic, and control system issues.
• Perform root-cause analysis and implement corrective actions to improve equipment reliability.
• Support equipment upgrades, preventive maintenance, and process improvements.
• Mentor and train junior technicians on best practices.
• Coordinate vendor support and external repairs as needed.
• Maintain accurate maintenance documentation and logs.

Job description

IPG Photonics is revolutionizing the laser industry as the pioneering developer and leading producer of fiber lasers and amplifiers. Headquartered in Marlborough, MA, IPG has over 4,800 employees in more than 30 locations around the world. We aspire to work together with our employees and customers to apply light in ways that improve life.

Our mission is to develop innovative laser solutions to make the world a better place. To accomplish this mission, we are committed to attracting and retaining the best talent and an engaged and thriving workforce that drives a sustainable future for our company and society.

Working at IPG Photonics you can expect challenging projects, a motivating and friendly environment, and competitive benefits.

The Senior Technician is responsible for maintaining the reliability, performance, and uptime of production and test equipment in a manufacturing environment.

• This role independently diagnoses and resolves complex mechanical, electrical, pneumatic, hydraulic, and control system issues, performs root cause analysis, and implements corrective actions to improve equipment reliability.
• Supports equipment upgrades, process improvements, preventive maintenance activities, and engineering initiatives while conducting advanced troubleshooting, repairs, and calibrations.
• The role also serves as a technical resource to the maintenance team by sharing knowledge, mentoring less experienced technicians.
• Coordinating vendor support when needed, and ensuring accurate maintenance documentation.
• This position plays a critical role in supporting safe, efficient, and reliable manufacturing operations.

Requirements:

• Independently troubleshoot and repair complex production and test systems.
• Perform root-cause analysis and implement corrective actions to prevent recurrence.
• Conduct equipment calibration and advanced diagnostics to ensure accuracy and reliability.
• Support engineering teams with process improvements and equipment upgrades.
• Ensure proper documentation of all maintenance activities, repairs, and calibrations.
• Mentor and train junior technicians (Levels I and II) on best practices and advanced techniques.
• Order replacement parts and supplies as needed.
• Coordinate sending equipment or components out for external repair.
• Contact vendors for technical support, parts availability, and repair assistance.
• Diagnose and resolve complex mechanical, electrical, pneumatic, hydraulic and control system issues without supervision.
• Perform in-depth root-cause analysis for recurring or critical failures.
• Develop and implement corrective actions and preventive measures.
• Collaborate with engineering to design solutions for equipment reliability and performance improvements.
• Works independently with minimal supervision; expected to manage own priorities and schedule.
• Authorized to make decisions on repairs, adjustments, and process improvements within established guidelines.
• Provides technical leadership and guidance to lower-level technicians.