Senior Technical Writer/Editor

E-Infosol Llc; Washington (Washington County); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

Medical premiums

Dental and Vision

401k with match

HSA / FSA

Disability insurance

Life and AD&D

Paid time off & holidays

Identity protection services

Certification bonuses

Employee discounts

Job summary

E-INFOSOL LLC in Washington, DC, is seeking a Senior Technical Writer/Editor to develop and maintain procedure manuals, specifications, and process documentation.

You will gather information from subject matter experts and collaborate with development, support, and QA teams to ensure consistent, usable content aligned with the company style guide.

Qualifications

• Active Top-Secret Security Clearance.
• Bachelor's degree in Information Technology, Computer Science, Engineering, Business, or a related field.
• 7-9 years of experience in developing, editing, and producing technical and graphical documentation for information technology systems, to include SDDs.
• Experience working directly with government management to create training materials.
• Experience coordinating communications between various teams supporting applications user community.
• Planning the structure and organization of technical documentation to ensure it is logical, intuitive, and user-friendly.
• Creating outlines, templates, and style guides to maintain consistency and coherence across documentation sets.
• Collaborating with cross-functional teams, including developers, designers, product managers, and quality assurance engineers, to ensure that documentation meets the needs of all stakeholders.
• Documented and demonstrated experience with troubleshooting and problem solving.
• Documented and demonstrated experience as an individual consultant.

Responsibilities

• Independently gathers information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation.
• Work with development and support leads to identify all documentation repositories, revise, and edit, and determine the best solution for data compilation and centralized storage.
• Research, create, and maintain information architecture templates that uphold organizational and legal standards, and allow for easy data migration.
• Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice across all documentation.
• Ensure that documents follow the style laid out in the organization’s style guide.
• May also be responsible for maintaining the style guide.
• Suggest revisions to the style guide as appropriate.

Skills

Top-Secret clearance

Technical writing

Documentation standards

Government liaison

Cross-functional collaboration

Outlines & templates

Style guides

Independent consultant

Troubleshooting

Information architecture

Education

Bachelor's degree in IT/CS/Engineering/Business

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Senior Technical Writer/Editor

Full Time Washington, DC, US

Salary Range: $80,000.00 To $120,000.00 Annually

E-INFOSOL LLC is seeking a highly motivatedSenior Technical Writer/Editorto join our innovative, customer-focused team in Washington, DC.

Summary

TheSenior Technical Writer/Editorwill be responsible for researching, outlining, writing, and editing new and existing content, working closely with various departments to understand project requirements

Key Responsibilities

• Independently gathers information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation.
• Work with development and support leads to identify all documentation repositories, revise, and edit, and determine the best solution for data compilation and centralized storage.
• Research, create, and maintain information architecture templates that uphold organizational and legal standards, and allow for easy data migration.
• Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice across all documentation.
• Ensure that documents follow the style laid out in the organization’s style guide.
• May also be responsible for maintaining the style guide.
• Suggest revisions to the style guide as appropriate.

Qualification

• Active Top-Secret Security Clearance
• Bachelor's degree in Information Technology, Computer Science, Engineering, Business, or a related field.
• 7-9 years of experience in:
  • Developing, editing, and producing technical and graphical documentation for information technology systems, to include SDDs
  • Experience working directly with government management to create training materials
  • Experience coordinating communications between various teams supporting applications user community
  • Planning the structure and organization of technical documentation to ensure it is logical, intuitive, and user-friendly
  • Creating outlines, templates, and style guides to maintain consistency and coherence across documentation sets
  • Collaborating with cross-functional teams, including developers, designers, product managers, and quality assurance engineers, to ensure that documentation meets the needs of all stakeholders
  • Documented and demonstrated experience with troubleshooting and problem solving
  • Documented and demonstrated experience as an individual consultant

About E-INFOSOL

E-INFOSOL is a Service Disabled and Veteran Owned Small Business (SDVOSB) located in the Washington, D.C. metropolitan area. We specialize in building modern and tailored solutions to support our customers’ mission. As a mission-first organization, we deliver Subject Matter Expertise (SME) in cloud computing, virtualization, cyber security, software development and data services. We support the Intelligence Community, Department of Defense, Federal Law Enforcement, Civilian Agencies and the Private Sector.

Through strategic partnerships with top industry players such as Amazon Web Services (AWS), Broadcom, Microsoft and Cisco, E-INFOSOL provide an array of IT products and solutions. Combined with our industry expertise, we deliver in-depth knowledge on Government requirements and fully understand NIST and DoD security requirements. Our expertise in the latest technologies combined with our understanding of infrastructure needs and security requirements provides the best combination for achieving innovative and secure environments for Government Agencies and Private Sector.

"Putting People First, Achieving our Mission Together". E-INFOSOL is a people-first organization focusing on a positive employee culture that inspires creativity and innovation in support of our customers. With opportunities such as reimbursement and bonuses based on completion of certifications, we invest in our employees’ career growth.

• Medical – company subsidized premiums for employees, including family and dependent options.
• Dental and Vision
• Retirement Savings (401k) up to 4% match
• Health Savings Account (HSA), FSA and DCFSA
• Company-paid Short/Long-term disability (w/ additional supplemental options)
• Company-paid Life and AD&D (w/ additional supplemental options)
• Generous Paid Time Off and ALL 11 Federal Holidays
• Legal and Identity Protection Services
• Bonuses for certifications and reimbursement
• UberOne, Company Outings (Sporting events, Happy Hours, etc.), Discounts on services including Pet Insurance

Company Awards

• SBA 8(a) Certified
• SDVOSB
• GSA Contract Holder
• Inc. 5000

Equal Employment Opportunity Policy

E-INFOSOL LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.