Senior DoD Logistics & SOPs Technical Writer

Unity Technologies Corporation; New Cumberland (Cumberland County); On-site; USD 90,000 - 120,000; Full time

Job summary

UnityTec is seeking a Senior Technical Writer to develop clear SOPs, technical documentation, and process maps supporting DoD logistics, supply-chain systems, and warehouse operations. You will translate complex interfaces into user-friendly docs for technical and non-technical stakeholders.

This onsite role in New Cumberland, PA requires collaboration with SMEs and system owners to validate requirements, maintain document governance, and ensure usability across operating environments.

Qualifications

• Bachelor’s degree in English, Technical Communication, Supply Chain Management, or related field.
• At least five years developing complex technical documentation, SOPs, and process maps.
• At least three years’ direct DoD military logistics, supply-chain-system, or enterprise WMS experience.
• Proficiency in Microsoft Visio, BPMN swim-lane modeling, and translating ICDs into technical documentation.

Responsibilities

• Develop, revise, standardize, and maintain complex SOPs, work instructions, process narratives, and related operational documentation.
• Convert technical requirements, system specifications, ICDs, and stakeholder inputs into accurate technical documentation for system implementation, operations, training, and sustainment.
• Analyze end-to-end business and logistics processes to identify workflows, handoffs, and improvement opportunities; create BPMN process maps.
• Apply DoD logistics experience to ensure documentation reflects real-world mission and user needs.
• Partner with subject matter experts and system owners to gather requirements, validate documentation accuracy, resolve ambiguities, and obtain stakeholder concurrence.
• Establish consistent document structure, terminology, formatting, and version-control practices; review for accuracy, completeness, and usability.
• Develop workflow diagrams and technical illustrations using Microsoft Visio to clarify interfaces, roles, and steps.

Skills

SOP development

Process mapping

Stakeholder collaboration

Technical writing

Visual communication

Education

Bachelor's degree in English or related field

Tools

Microsoft Visio

BPMN swim-lane modeling

ICDs (Interface Control Documents)

Job description

UnityTec is seeking a Senior Technical Writer to develop clear SOPs, technical documentation, and process maps supporting DoD logistics, supply-chain systems, and warehouse operations. You will translate complex interfaces into user-friendly docs for technical and non-technical stakeholders.

This onsite role in New Cumberland, PA requires collaboration with SMEs and system owners to validate requirements, maintain document governance, and ensure usability across operating environments.