Senior Technical Writer

GlobalLogic; United States; Remote; USD 120,000 - 125,000; Full time

Job summary

A leading company in digital engineering is looking for a Technical Writer to produce high-quality API documentation and developer guides. The ideal candidate should have a Bachelor's or Master's degree in a relevant field and experience with tools like Atlassian suite and Swagger. This role promises a collaborative environment and excellent benefits, prioritizing work-life balance and professional development.

Benefits

Flexible work schedules

Continuing education classes

Professional certification and training

Health and life insurance

PTO and holidays

Qualifications

• Experience in technical writing with a focus on API documentation.
• Familiarity with Agile environments and ability to handle competing priorities.
• Excellent communication and interpersonal skills required.

Responsibilities

• Produce concise, high-quality documentation for online visual spaces.
• Establish and evolve documentation review processes for APIs.
• Create and maintain standards for technical diagrams and illustrations for API documentation.

Skills

Technical Writing

API Documentation

Attention to Detail

Communication

Interpersonal Skills

Education

Bachelor's or Master's degree in Computer Science, Computer or Electrical Engineering, Mathematics, or a related field

Tools

Atlassian suite

Content Management Systems (CMS)

Swagger/OpenAPI Specification

Markdown languages

Job description

• Fluent in authoring API reference documents and developer guides that help empower others to create innovative new business applications
• Capable of crafting content that is as technically sound as it is clear and concise
• Attuned to the differences between all methods in REST architectural style
• Willing to experiment with new ways to organize and deliver content online
• Autonomous and comfortable juggling multiple, overlapping and, at times, competing priorities
• Comfortable forging relationships with geographically-dispersed development and product teams
• No stranger to the Atlassian suite and Content Management Systems (CMS)

Job Responsibilities:

• Adept at producing concise, high-quality documentation that maximizes online visual spaces
• Highly-skilled grammarian who can write within established style guidelines
• Experience with Swagger/OpenAPI Specification
• Strong interpersonal and organizational skills plus sharp attention to detail
• Capable of establishing and evolving documentation review processes for groups of APIs prioritized for inclusion on internal and external developer portals
• Visual thinker who can create and maintain standards for technical diagrams and illustrations intended for API docs
• Comfortable occasionally writing developer-facing support text and organizing and editing internal Confluence pages and tech papers
• Accustomed to high-tech environments and working with cross-functional product development, management, and design teams.
• Writing samples that demonstrate.
• Working knowledge of markdown languages
• Able to grasp source code, architecture diagrams, and more
• Process-oriented and accustomed to Agile work environments and a start-up pace to projects

Education:

• Bachelor's or Master's degree in Computer Science, Computer or Electrical Engineering, Mathematics, or a related field.

GlobalLogic estimates the starting pay range for this role to be performed remotely and the salary range will be $120,000/yr to $125,000/yr and reflects base salary only. This pay range is provided as a good faith estimate, and the amount offered may be higher or lower. GlobalLogic takes many factors into consideration in making an offer, including candidate qualifications, work experience, operational needs, travel and onsite requirements, internal peer equity, prevailing wage, responsibilities, and other market and business considerations.

What We Offer

Exciting Projects: Come take your place at the forefront of digital transformation! With clients across all industries and sectors, we offer an opportunity to work on market-defining products using the latest technologies.

Collaborative Environment: You can expand your skills by collaborating with a diverse team of highly talented people in an open, laidback environment — or even abroad in one of our global centers or client facilities!

Work-Life Balance: GlobalLogic prioritizes work-life balance, which is why we offer flexible work schedules and opportunities to work from home.

Professional Development: We provide continuing education classes, professional certification and training (technical, soft skills, language, and communication skills) to help you realize your professional goals. Being part of a global organization, there are additional learning opportunities through international knowledge exchanges.

Excellent Benefits: We provide our employees with competitive salaries, health and life insurance, short-term and long-term disability insurance, flexible spending accounts, and PTO and holidays.

About GlobalLogic: GlobalLogic is a leader in digital engineering. We help brands across the globe design and build innovative products, platforms, and digital experiences for the modern world. By integrating experience design, complex engineering, and data expertise—we help our clients imagine what’s possible, and accelerate their transition into tomorrow’s digital businesses. Headquartered in Silicon Valley, GlobalLogic operates design studios and engineering centers around the world, extending our deep expertise to customers in the automotive, communications, financial services, healthcare and life sciences, manufacturing, media and entertainment, semiconductor, and technology industries. GlobalLogic is a Hitachi Group Company operating under Hitachi, Ltd. (TSE: 6501) which contributes to a sustainable society with a higher quality of life by driving innovation through data and technology as the Social Innovation Business.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Engineering Services and Telecommunications

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