Senior Technical Writer

Biamp Systems - Deutschland GmbH; Pennsylvania; On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Medical, Dental, Vision

3 weeks PTO + 9 holidays

401(k) + matching

Life insurance and disability

HSA/FSA with Biamp contributions

Tuition reimbursement

Charitable donation matching

Bonus and referral bonuses

Job summary

Biamp Systems is seeking an experienced Technical Writer to create and maintain client-facing documentation aligned with product releases. You will interview subject-matter experts, translate complex engineering data, and ensure accurate representation of user workflows.

Responsibilities include independent project management, collaboration with fellow writers, and participation in product development and review processes.

Qualifications

• 7+ years of technical writing experience with clear, audience-tailored content.
• Strong information-gathering skills interviewing SMEs and synthesizing data.
• Ability to deliver publication-ready drafts with minimal edits.

Responsibilities

• Create, edit, publish, and maintain high-quality, client-facing documentation.
• Interview SMEs and analyze engineering materials to inform docs.
• Evaluate prototypes to understand product functionality for docs.
• Independently manage documentation projects and track status.
• Participate in product development meetings and editorial reviews.
• Collaborate with writers and stay current on tools and trends.
• Represent Technical Publications in ECO meetings and design best practices.
• Perform other duties as assigned by manager.

Skills

Technical writing

Interview SMEs

Information gathering

Editorial collaboration

Audience-tailored content

Tools

Illustrator

Photoshop

Microsoft Office

CAD rendering (SolidWorks Composer)

SharePoint

Git

GitHub

Job description

How you’ll contribute:

• Create, edit, publish, and maintain high-quality, client-facing technical documentation in alignment with product release schedules.
• Interview subject matter experts and analyze engineering materials (CAD models, BOMs, UI wireframes) to translate complex concepts into clear, effective documentation plans.
• Evaluate hardware/software prototypes and updated builds to ensure an accurate understanding of product functionality and user workflows.
• Independently manage documentation projects, develop work plans, and track project status using Biamp project management software.
• Represent Technical Publications in product development and ECO meetings, and advise project teams on information design best practices.
• Partner with fellow writers to provide creative support and participate in editorial, peer, and publishing reviews.
• Stay current with emerging trends, tools, and methodologies in technical communications.
• Perform other related duties as assigned by your manager

A successful candidate should have:

• 7+ years of technical writing experience, with a proven ability to architect and write clear, audience-tailored procedural and reference content. Must consistently deliver highly accurate, publication-ready drafts with minimal editorial correction.
• Expert information-gathering skills; adept at interviewing subject matter experts and synthesizing complex data from engineering documentation, source materials, and hands‑on hardware/software evaluations.
• Advanced proficiency with authoring and design tools, including Adobe Creative/Technical Communication Suites (especially Illustrator and Photoshop), Microsoft Office, and CAD rendering software (such as SolidWorks Composer).
• Experience with content management and version control systems, specifically utilizing SharePoint, Git, and GitHub.

Some nice-to-haves:

• Familiarity with Biamp's product portfolio, or the technical aptitude to quickly master networked audiovisual (AV) hardware, technologies, and software systems.

What we offer:

• Medical, Dental, and Vision
• 3 weeks annual PTO and 9 paid holidays
• 401(k) + matching
• Employer-paid base life insurance, short, and long-term disability
• Health savings accounts (with Biamp contribution) and flexible spending accounts
• Tuition reimbursement
• Charitable donation matching
• Discretionary company achievement bonus
• Referral bonuses

Who is Biamp?

We make the world’s most extraordinary audio and video solutions. For over 50 years, Biamp has created andinnovatedprofessional audiovisual solutions that enablegreat communication. From the smallest of rooms to the largest of venues, we empower true human connection in every space.

As we grow to meet our customers’ needs and evolve to address the challenges of tomorrow, one guiding principle remains the same: Biamp connects people through extraordinary audiovisual experiences.

About our company:

At Biamp, we believe the employment relationship should be reciprocal.We want you to love your job, and we want your expertise and knowledge to help drive our business forward.We champion a supportive and dynamic environment filled with passionate people who choose continuous improvement over perfection. We insist on clear, explicit decision making, believe in taking calculated risks, and celebrate tough decisions even when theydon’tsucceed. We look for people whodesirethe best from themselves and encourage the same from their coworkers. Our commitment to one another and to the common goal is the most consistent reliable path to recurring success for all of us.