Senior Technical Writer

Biamp Systems LLC; Chester (Delaware County); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health benefits

Paid time off

401(k) match

Life insurance

Disability insurance

Health savings accounts

Tuition reimbursement

Charitable donation matching

Annual bonus

Referral bonus

Job summary

Biamp, a leader in audio and video solutions, seeks a senior Technical Publications writer to create, edit, publish, and maintain high-quality client-facing documentation that aligns with product release schedules. You will interview SMEs, analyze engineering materials, evaluate prototypes, and manage documentation projects end-to-end, partnering with engineers, editors, and product teams.

The role requires 7+ years of experience and fluency with Adobe Creative Suite and CAD tools, with

Qualifications

• 7+ years of technical writing experience with audience-tailored content.
• Must deliver publication-ready drafts with minimal editorial corrections.
• Excellent information-gathering skills from engineering docs, sources, and hands-on evaluations.
• Advanced proficiency with Illustrator and Photoshop, Microsoft Office, and CAD rendering like SolidWorks Composer.
• Experience with content management and version control: SharePoint, Git, GitHub.

Responsibilities

• Create, edit, publish, and maintain client-facing technical documentation aligned with product release schedules.
• Interview SMEs and translate engineering materials into clear documentation plans.
• Evaluate prototypes and builds to ensure accurate understanding of product functionality and user workflows.
• Independently manage documentation projects, develop work plans, and track status.
• Represent Technical Publications in product development and ECO meetings; advise teams on information design.
• Partner with fellow writers to provide creative support and participate in editorial, peer, and publishing reviews.
• Stay current with emerging trends, tools, and methodologies in technical communications.
• Perform other related duties as assigned by your manager.

Skills

Technical writing

Interviewing SMEs

Content strategy

Adobe Illustrator

Adobe Photoshop

Microsoft Office

CAD rendering

SolidWorks Composer

SharePoint

Git

GitHub

Tools

SolidWorks Composer

Adobe Creative Cloud

SharePoint

Git

GitHub

Microsoft Office

Job description

Please note that we are not currently accepting resumes or additional support from talent agencies or third-party sources. Any resumes received from these sources will be considered unsolicited. We value integrity and clear communication with our partners, and appreciate your understanding in this matter.

How you’ll contribute:

Create, edit, publish, and maintain high-quality, client-facing technical documentation in alignment with product release schedules.

Interview subject matter experts and analyze engineering materials (CAD models, BOMs, UI wireframes) to translate complex concepts into clear, effective documentation plans.

Evaluate hardware/software prototypes and updated builds to ensure an accurate understanding of product functionality and user workflows.

Independently manage documentation projects, develop work plans, and track project status using Biamp project management software.

Represent Technical Publications in product development and ECO meetings, and advise project teams on information design best practices.

Partner with fellow writers to provide creative support and participate in editorial, peer, and publishing reviews.

Stay current with emerging trends, tools, and methodologies in technical communications.

Perform other related duties as assigned by your manager.

A successful candidate should have:

• 7+ years of technical writing experience, with a proven ability to architect and write clear, audience-tailored procedural and reference content.
• Must consistently deliver highly accurate, publication-ready drafts with minimal editorial correction.
• Expert information-gathering skills; adept at interviewing subject matter experts and synthesizing complex data from engineering documentation, source materials, and hands-on hardware/software evaluations.
• Advanced proficiency with authoring and design tools, including Adobe Creative/Technical Communication Suites (especially Illustrator and Photoshop), Microsoft Office, and CAD rendering software (such as SolidWorks Composer).
• Experience with content management and version control systems, specifically utilizing SharePoint, Git, and GitHub.
• Some nice-to-haves: Familiarity with Biamp's product portfolio, or the technical aptitude to quickly master networked audiovisual (AV) hardware, technologies, and software systems.

What we offer:

• Medical, Dental, and Vision
• 3 weeks annual PTO and 9 paid holidays
• 401(k) + matching
• Employer-paid base life insurance, short, and long-term disability
• Health savings accounts (with Biamp contribution) and flexible spending accounts
• Tuition reimbursement
• Charitable donation matching
• Discretionary company achievement bonus
• Referral bonuses

Who is Biamp?

We make the world’s most extraordinary audio and video solutions. For over 50 years, Biamp has created and innovated professional audiovisual solutions that enable great communication. From the smallest of rooms to the largest of venues, we empower true human connection in every space. As we grow to meet our customers’ needs and evolve to address the challenges of tomorrow, one guiding principle remains the same: Biamp connects people through extraordinary audiovisual experiences.

About our company:

At Biamp, we believe the employment relationship should be reciprocal. We want you to love your job, and we want your expertise and knowledge to help drive our business forward. We champion a supportive and dynamic environment filled with passionate people who choose continuous improvement over perfection. We insist on clear, explicit decision making, believe in taking calculated risks, and celebrate tough decisions even when they don’t succeed. We look for people who desire the best from themselves and encourage the same from their coworkers. Our commitment to one another and to the common goal is the most consistent reliable path to recurring success for all of us. We make the world’s most extraordinary audio and video solutions. For over 40 years, Biamp has created and innovated professional audiovisual solutions that enable great communication. From the smallest of rooms to the largest of venues, we empower true human connection in every space. As we grow to meet our customers’ needs and evolve to address the challenges of tomorrow, one guiding principle remains the same: Biamp connects people through extraordinary audiovisual experiences.