Senior Technical Training Instructor - Service Design

Pacific Gas and Electric Company; Livermore (CA); On-site; USD 85,000 - 137,000; Full time

Job summary

Pacific Gas and Electric Company is seeking an Expert Technical Training Instructor for Service Planning and Design to prepare and deliver complex technical training, evaluate student progress, and maintain up-to-date curriculum and assessments. This in-person role is based in Livermore, CA.

You will lead advanced training courses, mentor new instructors, collaborate with subject matter experts, and explore new delivery methods including virtual learning while ensuring safety and performance

Qualifications

• High School Diploma or GED required.
• 5 years related job experience in respective trade.
• 3 years of training experience.
• Must obtain PG&E internal training delivery certification within 12 months.

Responsibilities

• Demonstrate all job responsibilities of a senior instructor.
• Lead safety initiatives and identify new ways to strengthen safety culture.
• Lead very complex Service Planning and Design training courses and other technical disciplines, facilitating independently, effectively, and credibly.
• Serve as a sought-after subject matter expert in Service Planning and Design.
• Mentor and onboard new instructors.
• Maintain a network of internal and external industry experts to improve training techniques and outcomes.
• Implement new training solutions and delivery methods, including virtual learning and web-based training, when appropriate to business and learner needs.
• May provide coverage for the Supervisor during out-of-office periods, as needed.
• Conduct targeted needs analysis and use learner, business, and performance data to identify required curriculum and assessment updates.
• Update and maintain Academy technical training curriculum, instructor and participant materials, job aids, and related learning content within PG&E quality standards.
• Develop, revise, and validate knowledge and performance assessments to measure competence and alignment with course objectives and job requirements.
• Collaborate with subject matter experts, instructors, clients, and stakeholders to translate business and performance objectives into accurate learning content and assessments.
• Facilitate content review and development sessions with subject matter experts and stakeholders and incorporate approved changes into the curriculum.
• Identify training-effectiveness measures, review results, and recommend continuous improvements that reinforce business goals and safe, efficient job performance.
• Manage assigned delivery and curriculum-maintenance work, communicate status, and elevate risks or barriers appropriately.

Skills

Strong written, verbal, and active–lis

Training delivery

Curriculum development

Education

High School Diploma or GED

PG&E internal training delivery certification

Tools

Microsoft 365 tools (Word, Excel, PowerPoint, Outlook, Teams, SharePoint)

Job description

Pacific Gas and Electric Company is seeking an Expert Technical Training Instructor for Service Planning and Design to prepare and deliver complex technical training, evaluate student progress, and maintain up-to-date curriculum and assessments. This in-person role is based in Livermore, CA.

You will lead advanced training courses, mentor new instructors, collaborate with subject matter experts, and explore new delivery methods including virtual learning while ensuring safety and performance