Senior Technical Services Specialist

Danfoss GmbH; Tallahassee (FL); Hybrid; USD 85,000 - 120,000; Full time

Benefits offered by this job

Annual bonus

Paid vacation

Pension plans

Job summary

Danfoss offers a Senior Technical Services Specialist role focused on high‑efficiency Turbocor compressor technology. You will diagnose issues, provide hands‑on support, and deliver training to OEMs, contractors, and internal teams to ensure peak performance in the field.

You will develop technical documentation, contribute field insights, and create training that strengthens customer capabilities while expanding our global HVAC solutions footprint.

Qualifications

• High School Diploma or GED required.
• EPA 608 Universal Refrigerant Certification required.
• 8-10 years of commercial HVAC experience in servicing, commissioning and maintaining chiller sets in central plant air conditioning systems.
• Strong understanding and knowledge of vapor compression cycle and principles and the use of centrifugal compressors within chiller systems.
• Fundamental knowledge of Modbus control system and applications using Modbus control
• Ability to read and work with simple electrical schematic wiring diagrams
• Strong MS Office skills (Word, PowerPoint, Excel)

Responsibilities

• Troubleshoot compressor performance issues by analyzing logs, system data, and field conditions to drive fast, accurate root‑cause resolution.
• Support OEMs and contractors remotely or on-site—providing expert guidance for complex, unusual, or site‑specific challenges.
• Assess warranty claims and investigate failures so customers receive clear, data‑driven decisions and timely follow‑up.
• Deliver technical training that strengthens customer capability and improves system performance across the HVAC ecosystem.
• Create and maintain service manuals, bulletins, and other documentation that help customers use and service our technology with confidence.

Skills

MS Office

Troubleshooting

HVAC field service

Root cause analysis

Education

High School Diploma or GED

EPA 608 Universal Refrigerant Certification

Tools

Modbus control

Electrical schematics reading

Job description

Segment: Danfoss Climate Solutions Segment

Job Category: R&D, Technology and Engineering

Work Location Type: Remote

Senior Technical Services Specialist

Req ID: 51204 Job Location: Tallahassee, FL, US Employment Type: Full Time Segment: Danfoss Climate Solutions Segment Job Category: R&D, Technology and Engineering Work Location Type: Remote

Job Description

The Impact You'll Make

As a Senior Technical (HVAC) Services Specialist, you’ll play a critical role in supporting our OEM partners, contractors, and internal teams as they bring high-efficiency Turbocor compressor technology to life. You will serve as a trusted expert—helping customers resolve complex technical challenges and ensuring our products operate at peak performance in the field.

Your work will shape how our customers experience Danfoss. By diagnosing issues, delivering hands-on support, and providing actionable insights, you’ll strengthen confidence in our technology and help our partners keep critical HVAC systems running efficiently.

You will also contribute directly to improving our products and customer experience by sharing field insights, developing technical documentation, and delivering training that empowers teams across the industry.

What You’ll Be Doing

• Troubleshoot compressor performance issues by analyzing logs, system data, and field conditions to drive fast, accurate root‑cause resolution.


• Support OEMs and contractors remotely or on-site—providing expert guidance for complex, unusual, or site‑specific challenges.


• Assess warranty claims and investigate failures so customers receive clear, data‑driven decisions and timely follow‑up.


• Deliver technical training that strengthens customer capability and improves system performance across the HVAC ecosystem.


• Create and maintain service manuals, bulletins, and other documentation that help customers use and service our technology with confidence.

What We're Looking For

Education and/or Experience

• High School Diploma or GED


• EPA 608 Universal Refrigerant Certification


• 8-10 years of commercial HVAC experience in servicing, commissioning and maintaining chiller sets in central plant air conditioning systems


• Strong understanding and knowledge of vapor compression cycle and principles and the use of centrifugal compressors within chiller systems


• Fundamental knowledge of Modbus control system and applications using Modbus control


• Ability to read and work with simple electrical schematic wiring diagrams


• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.


• Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form


• Strong skills in MS Office such as Word, PowerPoint and Excel

What You'll Get from Us

• We promote from within and support your learning with mentoring, training, and access to global opportunities.


• You’ll have flexibility, autonomy, and support to do your best work while maintaining a healthy work-life balance. Your well-being matters to us.


• We strive to create an inclusive work environment where people of all backgrounds are respected, and valued for who they are.


• You’ll receive benefits like annual bonus, paid vacation, pension plans, personal insurance, and more. These vary by country and contract, but they’re worth asking about—we think they’re pretty great.

Our Commitment to Transparency

Salary ranges listed reflect only primary location and currency. For local salary ranges and specific benefits in your preferred hiring location, please ask your Talent Acquisition representative for more information.

The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. Any benefits listed do not promise or guarantee any particular benefit or specific action. They may depend on country or contract specifics and are subject to change at any time without prior notice.

Want to know more? Please visit ourFAQ Page .

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or other protected category.

Danfoss engineers solutions that increase machine productivity, reduce emissions, lower energy consumption, and enable electrification.

Our solutions are used in areas such as refrigeration, air conditioning, heating, power conversion, motor control, industrial machinery, marine, and on- and off-highway equipment. We also provide solutions for data centers, renewable energy, energy storage, heat recovery, as well as contribute to district energy solutions for cities.

Our innovative engineering dates back to 1933. Danfoss is family-owned and employs over 39,000 people. We create long-term value for our customers in more than 100 countries with a global footprint of around 100 factories.