Senior Technical Program Manager - Satellite Infra & Services

Amazon Inc.; Bellevue (WA); On-site; USD 149,000 - 201,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon's Leo Devices & Systems Infrastructure team seeks a Technical Program Manager to lead development and operations programs for service environments and ServiceNow. You’ll guide cross-functional teams, manage schedules, and coordinate with engineering, security, and export compliance to deliver scalable solutions.

You will analyze fleet health metrics, report to leadership, and drive process improvements while balancing immediate needs with long-term strategy in a regulated environment.

Qualifications

• 5+ years technical product or program management.
• 7+ years working directly with engineering teams.
• 5+ years analytical, quantitative, communication, and presentations experience.
• Experience leading highly technical programs involving infrastructure and systems.
• Experience managing programs across cross-functional teams and release schedules.
• 5+ years PM disciplines including scope, schedule, budget, quality, risk and critical path management.
• Experience defining KPI's/SLA's and reporting to senior leadership.
• Experience in technical program management with software engineering teams.

Responsibilities

• Lead large-scale, complex technical programs across teams and disciplines.
• Develop and execute program plans aligned with Leo's mission and objectives.
• Coordinate across engineering, operations, product, and business teams.
• Identify, assess, and mitigate risks with contingency plans.
• Build relationships with senior leadership, external partners, and regulatory bodies.
• Leverage technical understanding to facilitate decisions and problem-solving.
• Implement and optimize program management methodologies for efficiency.
• Develop and maintain program KPIs with regular leadership updates.

Skills

5+ years of technical product or

7+ years working with engineering

5+ years of analytical, quantitative,

Experience leading highly technical

Experience managing technical programs

Tools

ServiceNow

Taninum

Job description

Amazon's Leo Devices & Systems Infrastructure team seeks a Technical Program Manager to lead development and operations programs for service environments and ServiceNow. You’ll guide cross-functional teams, manage schedules, and coordinate with engineering, security, and export compliance to deliver scalable solutions.

You will analyze fleet health metrics, report to leadership, and drive process improvements while balancing immediate needs with long-term strategy in a regulated environment.