Senior Technical Program Manager, IT Operations

Forged Fiber 37; Dallas (TX); On-site; USD 125,000 - 157,000; Full time

Benefits offered by this job

Health benefits

Life insurance

Voluntary lifestyle benefits

Job summary

Forged Fiber is seeking a Lead Technical Program Manager to provide governance, coordination, and execution oversight across IT Operations and Frontline Readiness portfolios. You will ensure initiatives are planned, prioritized, and delivered with clear visibility into progress, risks, and outcomes.

You will develop roadmaps, manage cross-functional teams, report to executives, and coordinate vendors and partners to align delivery with business objectives.

Qualifications

• Bachelor's degree or equivalent experience.
• 7+ years of project, program, or portfolio management experience.
• Experience leading complex cross-functional technology initiatives.
• Strong organizational, communication, and stakeholder management skills.

Responsibilities

• Manage a portfolio of cross-functional initiatives supporting IT Operations and Frontline Readiness.
• Develop and maintain program roadmaps, schedules, milestones, and delivery plans.
• Coordinate dependencies, risks, resource needs, and stakeholder engagement across initiatives.
• Facilitate project intake, prioritization, and governance processes.

Skills

Cross-functional leadership

Stakeholder management

Program governance

Delivery oversight

Education

Bachelor's degree or equivalent experience

Tools

Microsoft Project

Planner

Smartsheet

Jira

Job description

Forged Fiber is seeking a Lead Technical Program Manager to provide governance, coordination, and execution oversight across IT Operations and Frontline Readiness portfolios. You will ensure initiatives are planned, prioritized, and delivered with clear visibility into progress, risks, and outcomes.

You will develop roadmaps, manage cross-functional teams, report to executives, and coordinate vendors and partners to align delivery with business objectives.