Sr Technical Program Manager, AWS Marketing Technology, AI and Analytics

Amazon Web Services (AWS); New York (NY); On-site; USD 164,000 - 221,000; Full time

Job summary

Amazon Web Services, Inc. in New York is seeking a Senior Technical Program Manager to lead cross-functional technical programs delivering significant business impact for AWS customers and marketers.

You will drive large-scale initiatives, influence senior leadership, and help define strategic goals for these initiatives. The role requires strong program and stakeholder management, domain expertise in marketing technologies, and deep technical knowledge to balance short-term activation with

Qualifications

• 6+ years of technical program management with software engineering experience.
• Bachelor's degree in engineering, computer science or equivalent.
• Experience managing technical programs across cross-functional teams and release schedules.
• Proven ability to coordinate multiple workstreams and stakeholder expectations.
• Experience with infrastructure and complex systems engineering.

Responsibilities

• Owns and manages large high impact cross-functional technology initiatives across multiple teams and organizations.
• Develops comprehensive program plans with milestones, dependencies, and risk mitigation.
• Aligns customer needs and business strategies for product and technology decisions.
• Drives technical decision-making and resolves architectural ambiguity.
• Communicates status, risks, and mitigation plans to senior leadership and stakeholders.
• Influences product strategy and roadmaps based on technical constraints and opportunities.
• Partner with engineering leaders to define technical solutions that meet business needs.
• Leads post-mortems and drives continuous improvement.

Skills

Technical TPM experience

Bachelor's degree in engineering or CS

Cross-functional programs

Release planning

Stakeholder management

Education

Bachelor's degree in engineering, computer science or equivalent

Master’s degree in CS/Engineering or MBA

Tools

Cloud platforms

SQL/NoSQL databases

AI tools

Version control

Open source contributions

Job description

Description

The Technology, AI, and Analytics (TAA) team within AWS Marketing is responsible for powering our vision to become the best B2B marketing organization by using technology to improve customer and marketer experience. We are looking for an experienced Senior Technical Program Manager (TPM) to lead cross-functional technical programs that deliver significant business impact for AWS customers and marketers. In this role, you will drive large-scale initiatives across multiple teams, influence senior leadership, and help define both business strategies and goals for those strategic initiatives. You will also play a key role in defining the technical direction of critical technology that AWS Marketing teams deliver. The role demands strong program and stakeholder management expertise to coordinate multiple workstreams. It also requires both domain expertise in marketing technologies and strong technical depth to balance immediate activation needs and long-term architectural decisions.

Description

The Technology, AI, and Analytics (TAA) team within AWS Marketing is responsible for powering our vision to become the best B2B marketing organization by using technology to improve customer and marketer experience. We are looking for an experienced Senior Technical Program Manager (TPM) to lead cross-functional technical programs that deliver significant business impact for AWS customers and marketers. In this role, you will drive large-scale initiatives across multiple teams, influence senior leadership, and help define both business strategies and goals for those strategic initiatives. You will also play a key role in defining the technical direction of critical technology that AWS Marketing teams deliver. The role demands strong program and stakeholder management expertise to coordinate multiple workstreams. It also requires both domain expertise in marketing technologies and strong technical depth to balance immediate activation needs and long-term architectural decisions.

Key job responsibilities

Owns and manages the lifecycle of large high impact cross-functional technology initiatives across multiple teams and organizations. Work is strategic and tactical.

Develop comprehensive program plans with clear milestones, goals, dependencies, critical paths, and risk mitigation strategies

Help define, align and map customer needs and business strategies for product and technology decisions.

Drive technical decision-making processes and help Resolve technical architectural or engineering ambiguity

resolve cross-team dependencies and conflicts

Communicate program status, risks, and mitigation plans to senior leadership and stakeholders

Influence product strategy and roadmaps based on technical constraints and opportunities

Partner with engineering leaders to define technical solutions that meet business requirements

Identify and remove obstacles to program execution through creative problem-solving

Lead post-mortems and drive continuous improvement initiatives

Basic Qualifications

• 6+ years of technical program management working directly with software engineering teams experience


• Bachelor's degree in engineering, computer science or equivalent


• Experience in project management disciplines including scope, schedule, budget, quality, along with risk and critical path management


• Experience managing technical programs across cross-functional teams, building processes and coordinating release schedules


• Experience leading highly technical programs involving infrastructure, complex systems, systems engineering

Preferred Qualifications

• Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership


• Experience with Cloud platforms (preferably AWS), database systems (SQL and NoSQL), AI tools for development productivity, contributing to open-source projects, and/or version control systems


• Knowledge of Marketing Technologies and Strategies (ABM, Personalization, Customer Journeys, Campaign Management, and others)


• Experience with Agile, Scrum, and other software development methodologies. Project Management Professional (PMP) or similar certification


• Master’s degree in Computer Science, Engineering, or MBA


• Experience using metrics to drive program improvements leveraging strong data analysis skills

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, NY, New York - 163,600.00 - 221,300.00 USD annually

USA, WA, Seattle - 148,700.00 - 201,200.00 USD annually

Company

- Amazon Web Services, Inc.

Job ID: A10565473