Senior Technical Program Manager

Zscaler, Inc.; San Jose (CA); Hybrid; USD 115,000 - 165,000; Full time

Job summary

An innovative company seeks a Senior Technical Program Manager to join their IT Strategy & Planning team. This role involves leading complex technical projects focused on infrastructure and operations, ensuring alignment with business objectives. The ideal candidate will have a strong background in technical program management, excellent communication skills, and a problem-solving mindset. With a commitment to fostering an inclusive culture, this opportunity offers a chance to work in a dynamic environment that values collaboration and innovation. If you are passionate about technology and want to make a difference, this role is perfect for you.

Benefits

Various health plans

Time off plans for vacation and sick time

Parental leave options

Retirement options

Education reimbursement

In-office perks

Qualifications

• 5+ years as a Technical Program Manager focusing on infrastructure and security.
• Strong leadership and interpersonal skills for effective collaboration.
• Proficiency in project management tools and methodologies.

Responsibilities

• Lead planning and execution of complex technical projects.
• Collaborate with stakeholders for seamless integration.
• Create project documentation and keep stakeholders informed.

Skills

Technical Program Management

Infrastructure Technologies

Zero Trust Architecture

Cloud Platforms

Networking

Security

Leadership

Communication Skills

Problem-Solving

Agile Methodologies

Education

Bachelor's Degree in Information Technology

Bachelor's Degree in Computer Science

Tools

Jira

Agile

Scrum

Kanban

PMI

Job description

About Zscaler

Serving thousands of enterprise customers around the world including 40% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world's largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange platform, which is found in our SASE and SSE offerings, protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.

Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler.

Our general and administrative teams help to support and scale our great company. Whether striving to grow our workforce, nurture an amazing culture and work environment, support our financial and legal operations, or maintain our global infrastructure, the G&A team provides a strong foundation for growth. Put your passion, drive, and expertise to work with the world's cloud security leader.

We are looking for an experienced Senior Technical Program Manager to join our IT Strategy & Planning team. You will be based hybrid in San Jose, California and will go into the office 3 days per week. Reporting to the Manager of Program Management, you will:

• Lead the planning, execution and delivery of complex technical projects related to Infrastructure and Operations; manage portfolio and ensure projects are completed on time, within scope and in alignment with business objectives and goals


• Collaborate with key business stakeholders, IT teams and external partners to ensure seamless integration and alignment of technology initiatives


• Facilitate effective communication and coordination with key stakeholders, cross-functional teams; track performance against agreed upon commitments, managing issues and risks to ensure project timelines and objectives are met


• Create project documentation, including executive level communications, dashboards, project plans and status reports. Keep stakeholders informed about project progress, milestones, and potential risks


• Be adept at building strong working relationships and quickly establishing credibility across an organization, maintaining a high level of professionalism

What We're Looking for (Minimum Qualifications)

• 5+ years of experience as a Technical Program Manager, with a strong focus on infrastructure, operations and security, understanding of infrastructure technologies, zero trust architecture, cloud platforms, networking and security


• Proven track record of successfully delivering complex technical projects on time and within scope


• Strong leadership and interpersonal skills, with the ability to collaborate effectively across departments and with external partners.


• Excellent communication and presentation skills, capable of conveying technical concepts to non-technical stakeholders and key executives.


• Proficiency in project management tools and methodologies, PMI, Agile, Scrum, Kanban and Jira

What Will Make You Stand Out (Preferred Qualifications)

• Bachelor's degree in Information Technology, Computer Science or related field or equivalent work experience


• Strong analytical and problem-solving abilities, with a focus on delivering high-quality results in a fast-paced environment


• Problem-solving mindset with the ability to identify, analyze, and resolve project-related issues

#LI-RL2

#LI-Hybrid

Zscaler's salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.

The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.

Base Pay Range

$115,500—$165,000 USD

At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.

Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:

• Various health plans


• Time off plans for vacation and sick time


• Parental leave options


• Retirement options


• Education reimbursement


• In-office perks, and more!

By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.

Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws.

See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.

Pay Transparency

Zscaler complies with all applicable federal, state, and local pay transparency rules.

Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.