Senior Technical Product Support Engineer

Applied Materials, Inc.; Austin (TX); Hybrid; USD 116,000 - 159,500; Full time

Benefits offered by this job

Comprehensive benefits package

Bonus participation

Stock award program

Job summary

Applied Materials, Inc. seeks a Technical Product Support Engineer IV for Austin, TX. This role involves supporting new product introductions, resolving hardware and software issues, and managing product performance for customers. The ideal candidate will have a Bachelor's degree in Electrical Engineering or a related field, 7-10 years of experience, and expertise in RF systems. The position offers a full-time role with benefits including salary between $116,000 and $159,500.

Qualifications

• 7-10 years of experience required.
• Ability to deliver presentations to internal and external customers.
• Demonstrates depth of expertise related to RF systems.

Responsibilities

• Participates in new product introductions and resolves customer issues.
• Provides third level escalation for hardware & software issues.
• Drives Failure Analysis to identify and correct long-term issues.

Skills

Troubleshoot to component level

Data analysis using MATLAB

Experience in firmware/software test development

Knowledge of C/C++ development

Skilled in Python script development

Knowledge of EtherCAT

Education

Bachelor's Degree in Electrical Engineering

Computer Engineering

Computer Science

Job description

Applied Materials, Inc. seeks a Technical Product Support Engineer IV for Austin, TX. This role involves supporting new product introductions, resolving hardware and software issues, and managing product performance for customers. The ideal candidate will have a Bachelor's degree in Electrical Engineering or a related field, 7-10 years of experience, and expertise in RF systems. The position offers a full-time role with benefits including salary between $116,000 and $159,500.