Senior Technical Product Manager - Wallet and Account Platform

Western Union; Denver (CO); Hybrid; USD 130,000 - 170,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Life

Tuition Assistance

Employee Discount

Parental Leave

401K Plan

Job summary

Western Union seeks a Senior Technical Product Manager for the global Wallet & Account Platform to lead vision, strategy, and execution of platform capabilities across markets. You will drive API‑driven services and partner with engineering, architecture, and business stakeholders to enable innovation and regulatory compliance at scale.

You will define the global strategy, build scalable platform components, and drive end‑to‑end delivery while monitoring adoption and performance across regions.

Qualifications

• 5–8 years of product management experience in fintech, payments, banking, or similar platform environments.
• Experience owning and scaling platform, API, or infrastructure products.
• Strong understanding of wallet systems, ledgering, account models, and transaction processing.
• Experience delivering API-driven products and partnering with engineering teams.
• Knowledge of distributed systems and cloud‑based architectures.
• Experience integrating with banking APIs, payment networks, and card processors.
• Familiarity with KYC/AML and transaction monitoring requirements.
• Excellent communication, stakeholder management, and analytical skills.
• Ability to work in global, cross‑functional, fast‑paced settings.
• Experience supporting multi‑region or multi‑tenant platforms and developer ecosystems.
• Applicants must be authorized to work in the United States; location-based work requirements apply.

Responsibilities

• Define and execute the Wallet & Account Platform strategy and roadmap.
• Build API-first platform capabilities for wallets, payments, and accounts.
• Set standards, integration patterns, and reusable components for global adoption.
• Collaborate with engineering to design secure, scalable services.
• Serve as SME for wallet architecture, ledgers, accounts, and balance management.
• Coordinate with regional teams on regulatory, payment, and customer needs.
• Define integration strategies with banks, processors, and third‑party providers.
• Drive end‑to‑end product delivery from requirements to launch and optimization.
• Monitor platform performance, adoption, and reliability metrics.
• Stay current on wallets, embedded finance, real‑time payments, and banking platforms.

Skills

Product management

Fintech domain

API-driven development

Platform architecture

Stakeholder management

Global cross-functional work

Regulatory awareness

Communication skills

Cloud/microservices

Wallet systems knowledge

Job description

Role Responsibilities

As the Senior Technical Product Manager for the global Wallet & Account Platform, you will lead the vision, strategy, and execution of platform capabilities that support wallet, payments, and account-based products across multiple markets. In this highly collaborative role, you will drive the development of scalable, API-driven services and partner closely with engineering, architecture, and business stakeholders to shape core platform capabilities that enable innovation, regulatory compliance, and exceptional customer experiences at global scale.

• Define and execute the global Wallet & Account Platform strategy and roadmap.
• Build scalable, API-first platform capabilities supporting wallets, payments, cards, and account services.
• Establish platform standards, integration patterns, and reusable components for global adoption.
• Partner with engineering to design secure, reliable, and scalable services.
• Serve as the subject matter expert for wallet architecture, ledger systems, account structures, and balance management.
• Collaborate with regional teams to support local regulatory, payment, and customer requirements.
• Define integration strategies with banks, payment processors, card networks, and third‑party providers.
• Drive end‑to‑end product delivery, including requirements, prioritization, launch, and ongoing optimization.
• Monitor platform performance, adoption, and reliability metrics to guide product decisions.
• Stay current on industry trends in digital wallets, embedded finance, real‑time payments, and banking platforms.

JR0131073

Role Requirements

• 5–8 years of product management experience in fintech, payments, banking, or other technical platform environments.
• Proven experience owning and scaling platform, API, or infrastructure products.
• Strong understanding of wallet systems, ledgering, account models, and transaction processing.
• Experience delivering API-driven products and partnering closely with engineering teams.
• Knowledge of distributed systems, microservices, and cloud‑based architectures.
• Experience integrating with banking APIs, payment networks, card processors, and external vendors.
• Understanding financial regulations, including KYC, AML, and transaction monitoring.
• Strong communication, stakeholder management, and analytical skills.
• Ability to work effectively in global, cross‑functional, and fast‑paced environments.
• Experience building or scaling digital wallet or core banking platforms.
• Experience supporting multi‑region or multi‑tenant platforms.
• Background enabling self‑service developer platforms and tools.
• Familiarity with API documentation, SDKs, and developer experience best practices.
• *Applicants must be currently authorized to work in the United States on a full‑time basis. Western Union will not sponsor applicants for work visas for this position.
• *Applicants must be based in Denver, NYC, or Austin, TX or willing to relocate to those locations to work from the office a minimum of three days a week. Western Union will not assist with relocation costs for this position.

Workplace Option

HYBRID - Western Union values in‑person collaboration, problem solving, and ideation whenever possible. We believe this fosters common ways of working and supports how we execute initiatives for our customers. The expectation is to work from the office a minimum of three days a week.

Location Options

• 7001 E. Belleview Ave Denver, CO 80237
• 80 Pine Street, Floor 26, New York, NY 10005
• 11902 Burnet Rd., Suite 350, Austin, TX 78758

Benefits

• Medical, Dental, Vision, and Life Insurance
• Tuition Assistance Program
• Employee Discount Program
• Parental Leave
• 401K Plan

You will also have access to short‑term incentives, multiple health insurance options, accident and life insurance, and access to best‑in‑class development platforms, to name a few (https://careers.westernunion.com/global-benefits/). Please see the benefits below specific to your country. If applicable, additional role‑specific benefits will be mentioned during your interview process or in an offer of employment.

For residents of Colorado, California, Connecticut, Delaware, Minnesota, and Pennsylvania: Please do not respond to any questions on this initial application that may seek age‑identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.

Salary

The annual base salary range is $130,000 to $170,000 USD per year. Total on‑target compensation includes a base salary and short‑term and long‑term incentives that align with individual and company performance. Actual salaries will vary based on candidates’ qualifications, skills, and competencies.

Other Details

We are passionate about honoring our employee's identity and fostering a feeling of belonging. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting on the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.

Estimated Job Posting End Date

11-02-2026

This application window is a good‑faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.