Senior Technical Product Manager, Pharmacy Fulfillment

The Pharmacy Hub; Town of Florida (NY); On-site; USD 120,000 - 300,000; Full time

Benefits offered by this job

401(k) with matching

Medical, dental, vision

Paid time off

Job summary

The Pharmacy Hub is seeking a Senior Technical Product Manager to own the technology powering nationwide healthcare delivery. You will bridge the engineering, finance, account management, and client teams to ensure the product solves the right problems and scales with demand.

You will lead the full stack—from prescription to patient delivery—driving reliability, compliance, and automation to support rapid growth in healthcare services.

Qualifications

• 3+ years in product management with hands-on experience building technical or platform products in healthcare or regulated, high-volume environments.
• Built or led healthcare software at scale, owning the technology behind a high-volume operation.
• Technical background in CS or engineering with API integrations, event-driven architectures, and data models.

Responsibilities

• Own the full technology stack from fulfillment to patient delivery, overseeing build vs. buy decisions.
• Manage the end-to-end prescription order lifecycle: e-prescribing, adjudication, dispensing, shipping, and refills.

Skills

PM experience

Healthcare software

CS/engineering background

End-to-end lifecycle

SQL analytics

Cross-functional fluency

Bias to action

Education

CS or Engineering degree

Tools

APIs

Event-driven systems

Data modeling

Job description

About Us

At The Pharmacy Hub, we collaborate with pharmaceutical brands, manufacturers, health brands, telemedicine providers, and healthcare companies to deliver essential products directly to patients. Our expertise allows us to seamlessly distribute pharmaceuticals, medical devices, and other healthcare products to consumers, ensuring greater accessibility and convenience.

About the role

We are looking for a senior technical product manager who has built or led healthcare software at scale and wants to own the technology that powers healthcare delivery nationwide. This role is the connective tissue between our technical stack and the rest of the business. Reporting to the CTO, you own the full stack from prescription to a patient's door, and you translate between engineering, finance, account management, and clients so the product solves the right problems. As we grow, you are positioned to build and lead the product function.

What you will own

• The full technology stack. The systems that run fulfillment end to end, pharmacy management, e‑prescribing rails, and the data stack. You own every build‑vs‑buy call and keep building to improve it.
• The order lifecycle. How an order moves from prescription to shipment, including the edge cases that decide whether a patient gets care on time.
• Internal tooling and automation. The products that let ops and pharmacy manage every order with full visibility and act independently, and the judgment for where automation creates the most leverage.
• Metrics, reporting, and updates. Define the KPIs that measure the tech team's health, report on them to leadership monthly, and keep users aware of deliverables and updates as they ship.
• Reliability and compliance. Performance that holds as volume grows, with observability, auditability, and compliance built in from the start.

Qualifications

• 3+ years in product management, including hands‑on experience building technical or platform products in pharmacy, telemedicine or virtual care, healthcare supply chain and logistics, or another regulated, high-volume environment.
• Built or led healthcare software at scale. You have owned or built the technology behind a high‑volume pharmacy, telemedicine, or healthcare logistics operation, not just used it.
• Technical background. A CS or engineering degree, or equivalent hands‑on experience. Fluent in APIs, integrations, event‑driven systems, and data models. You write the spec, read the schema, and hold your own with engineering.
• End‑to‑end command of the prescription order lifecycle: e‑prescribing, adjudication, dispensing, shipping, and refills.
• Analytics on your own steam. SQL fluency to pull the data and settle the argument yourself.
• Business, ecosystem, and cross‑functional fluency. You read the business logic and model as fluently as the schema, know how product choices move AR/AP, client satisfaction, and cost, and turn technical constraints into plain language that builds consensus across finance, account management, and clients.
• Bias to action. You ship, you own the outcome, you get it done.

Bonus

Surescripts / NCPDP integration experience, multi‑tenant or white‑label platforms, and building with AI as a real collaborator (bring a repo, PRD, or prototype).

How we work

This is 100% onsite role. No hybrid or remote options are available.

We understand a process deeply before we automate it. Ownership is clear, standards are high, and we say the hard thing early. None of this is easy, but it is work that will help reshape how care is accessed and delivered. If bureaucracy is your comfort zone, this will not feel like home.

Pay Range: $120,000 USD - $300,000 USD

Benefits

• 401(k) with up to 4% matching
• Medical, dental, vision and life insurance
• Paid time off that grows with your tenure

Core Values

• Customer-first mindset - we develop strong partnerships with telehealth platforms and healthcare companies to enhance access and understand their specific needs
• Innovation for intervention in care - we develop advanced compounding solutions and products to better support patient health outcomes
• Continuous improvement - we continuously improve our processes and offerings through intelligent, honest and transparent practices to deliver cost‑effective solutions that truly benefit our clients and their patients.

You will play a pivotal role in maintaining these values and contributing to the company’s mission of redefining healthcare delivery through superior pharmacy services.

At The Pharmacy Hub, we don’t just offer jobs—we offer opportunities for career growth and development. We take pride in our fast‑paced, team‑driven culture and are committed to supporting our employees in achieving success.

The Pharmacy Hub is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age (40 or older), disability, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. Applicants requiring a reasonable accommodation to participate in the hiring process are encouraged to indicate this in their application.

The Pharmacy Hub participates in E-Verify.

A post‑offer background check is required for all positions.

Additional pre‑employment screenings may apply depending on the role.