Senior Technical Product Manager — Digital Platforms

OP; Los Angeles (CA); On-site; USD 140,000 - 190,000; Full time

Benefits offered by this job

401(k)

Dental Insurance

Health insurance

Vision insurance

Job summary

OP is seeking a Product Manager in Los Angeles to lead the end-to-end definition, prioritization, delivery, and ongoing optimization of a broad digital product portfolio. You will guide discovery, requirements, and cross-functional execution across mobile and web, with emphasis on ticketing, identity, loyalty, and payments.

The role requires strong product judgment, program leadership, and the ability to balance value, risk, quality, cost, and delivery capacity while coordinating with partners

Qualifications

• 7+ years of progressive experience in digital product management, technical program management, platform delivery, or a related discipline.
• Experience leading mobile and web products through discovery, requirements, delivery, testing, launch, and iterative improvement.
• Strong program management capability in multi-team, multi-vendor environments, including dependency management, roadmap sequencing, risk management, and executive communication.
• Experience partnering with engineering teams on APIs, SDKs, identity, payments, integrations, release management, technical debt, observability, and production support.
• Ability to create precise product documentation, including problem statements, requirements, user stories, acceptance criteria, process flows, release plans, and decision records.
• Experience using product and delivery systems such as Jira, Jira Product Discovery, Confluence, or comparable tools.
• Analytical judgment and financial acumen sufficient to evaluate prioritization, estimates, capacity, vendor proposals, and cost-versus-value tradeoffs.
• Excellent written, verbal, facilitation, and stakeholder-management skills, with the ability to work effectively across technical, operational, creative, and executive groups.
• Willingness and ability to support live events and critical releases outside standard business hours when required.

Responsibilities

• Own product strategy, portfolio, and prioritization across the customer’s digital ecosystem and align outcomes.
• Translate business needs into opportunities, features, user stories, acceptance criteria, and measurable outcomes.
• Lead delivery pods through planning, backlog refinement, and release readiness while protecting scope and intent.
• Identify cross-platform dependencies across mobile, web, identity, payments, ticketing SDKs/APIs, and vendor ecosystems.
• Ensure documentation is standardized, current, and usable by technical and non-technical audiences.

Skills

Cross-functional leadership

Product management

Stakeholder management

Technical program management

Requirements gathering

Delivery leadership

Vendor management

Executive communication

Tools

Jira

Jira Product Discovery

Confluence

Job description

OP is seeking a Product Manager in Los Angeles to lead the end-to-end definition, prioritization, delivery, and ongoing optimization of a broad digital product portfolio. You will guide discovery, requirements, and cross-functional execution across mobile and web, with emphasis on ticketing, identity, loyalty, and payments.

The role requires strong product judgment, program leadership, and the ability to balance value, risk, quality, cost, and delivery capacity while coordinating with partners