Senior Technical Product Manager, Data Services

ACT Education Corp.; United States; Remote; USD 95,000 - 135,000; Full time

Benefits offered by this job

Company paid life insurance

Medical, dental, vision benefits

Flexible health accounts

Dependent care accounts

401k with company match

Paid holidays

Paid time off

Job summary

ACT Education Corp. is seeking a Senior Technical Product Manager of Data Services to guide strategic direction and execution of data management for B2G registration and reporting platforms.

You will collaborate with MRD, Operations, and external customers to deliver end-to-end data solutions and oversee registration data tools for ACT’s customers. The role reports to the VP of K12 Education and emphasizes interoperable, automated data delivery, platform modernization, and government compliance

Qualifications

• 5+ years of technology or product development/management experience including requirements writing and roadmap ownership.
• Strong API interoperability and integration expertise.
• Excellent communication and cross-team collaboration.
• Expert understanding of platforms, pipelines and APIs.

Responsibilities

• Understand market needs and technology trends to produce a roadmap for data and technical reporting services for institutional customers.
• Manage and enhance automated registration data and reporting tools by writing requirements and partnering with technology teams.
• Manage and enhance enrollment and rostering solutions including the B2B registration tool.
• Define strategic direction for reporting data platforms and internal/external integrations.
• Oversee registration data and customer access/permissions for reporting.
• Maintain knowledge of interoperability standards for education technology and build a strategic roadmap.
• Serve as product contact for platform consolidation and modernization involving B2B registration and reporting.
• Contribute to RFPs for areas of expertise as needed.
• Provide data analytics tools to product managers and build scalable data delivery to third parties.
• Establish customer satisfaction metrics and feedback loops.
• Collaborate with architects on epics and feature stories.
• Oversee audits and compliance for RFPs and data platforms.
• Analyze performance metrics for optimization and efficiency.
• Support training documentation and demos for new features.

Skills

API interoperability

Data services

Product management

Requirements writing

Roadmap ownership

Communication

Security & governance

AI tools usage

Change management

Enterprise architecture

Education

Bachelor's degree in technology or business or related field

Job description

At ACT Your Work Makes a Difference Education has power a power that changes lives forever It creates opportunities that lift up individuals their families and sparks societal change that echoes through generations to come From our grassroots we have fought the good fight for equity in education and we remain devoted to helping anyone who struggles to access that power This is what matters to us and we must do better weve never been more sure of our purpose ACT team members are part of an organization dedicated to a mission that has never been more important Helping people achieve education and workplace success Advancing that mission within our organization by helping our team members achieve education and workplace success of their own is core to our values ACT values a diverse workplace and is committed to fostering an inclusive equitable environment in which every team member has an opportunity to grow We want our team members to have the well being and confidence they need to do their best work in an environment where both they and ACT thrive To support this our total rewards include company paid life insurance medical dental vision flexible health and dependent spending accounts 401k retirement savings with company match paid holidays paid time off and so much more You can find a comprehensive list of our benefits here We are seeking a Senior Technical Product Manager of Data Services to help us fulfill that mission The Senior Technical Product Manager of Data Services guides the strategic direction and execution of data management around the B2G registration and reporting platforms at ACT This role blends platform level leadership with data strategy and product management reporting to the VP of K12 Education The Senior Technical Product Manager will collaborate with external B2G customers and across technical and business domains including close partnerships with the MRD and Operations teams to deliver an end to end data and reporting solutions for B2G customers The role also oversees the development and management of registration data and reporting tools used by ACTs customers with an emphasis on interoperable and automated solutions partnering closely with other product managers on the team This role will also be responsible for contributing to and reviewing RFPs as needed for areas of expertise The finalist will be hired at the salary and level commensurate with their qualifications For this position we anticipate offering an annual salary in the range of 95000 to 135000 ACT manages salaries within the range based on relevant factors including skills experience and internal equity Location This is a remote position based in the United States Visa Applicants must be authorized to work in the US without the need for visa sponsorship

What you will be working on

• Understand market needs and technology trends to produce a roadmap for data and technical reporting services for our institutional customers and stakeholders
• Manage and enhance automated registration data and reporting tools for ACTs customers by writing requirements and partnering with technology teams for execution
• Manage and enhance enrollment and rostering solutions including the B2B registration tool
• ACT Now to best enable coherent registration through reporting experience
• Define strategic direction for reporting data platforms and both internal and external integrations
• Manage and maintain the registration of institutions their associated hierarchies and customer access and permissions for accessing reporting data
• Maintain ongoing knowledge and training in Interoperability standards for education technology to build and maintain a strategic roadmap for data services
• Serve as the product contact for platform consolidation and modernization initiatives that involve B2B registration and reporting
• Partner with technology for implementation of government compliance in our platform ecosystems for NIST GovRAMP and FedRAMP certifications
• Provide consultant services for platform data analytics tools for product managers to incorporate into their platforms
• Build custom data delivery to third party agencies into a scalable product and support relationships with customers to ensure delivery
• Establish customer satisfaction metrics and feedback loops
• Collaborate with architects on epics and feature stories
• Provide oversight for RFPs audits and compliance
• Analyze performance metrics for optimization and efficiency
• Support training documentation and demos for new features

Role progression

• 30 Days Understand ACTs current data and technical reporting services available for customers and how the consolidation and modernization initiatives impact reporting capabilities
• 90 Days Work on data services implementation for key strategic initiatives and create a roadmap for customer facing technical reporting services
• 180 Days Demonstrate progress towards executing and increasing and streamlining ACT technical services

This could be the job for you if you have minimum requirements

• At least 5 years progressively responsible technology or product development or management experience including requirements writing and roadmap ownership
• Strong technical management API interoperability and integration expertise
• Excellent communication and cross team collaboration
• Expert level understanding of technical platforms pipelines and APIs
• Deep knowledge of API strategy platform integration patterns and microservices architectures
• Strong understanding of system security compliance and governance requirements
• Excellent communication skills with the ability to translate between technical and business stakeholders
• Experience using AI tools to support day to day work eg drafting research data synthesis with sound judgment about when human review is required
• Strong collaboration skills and ability to influence without direct authority
• Ability to develop software project timelines and platform roadmaps
• Ability to drive architectural decisions and consider enterprise architectures
• Expert understanding of software development methodology across multiple teams
• Strong decision making prioritization problem solving and analytical skills
• Ability to lead teams through change in a rapidly transforming organization
• Highly autonomous with demonstrated initiative and ownership
• Continuous improvement mindset and ability to apply innovative ideas
• Ability to manage change and navigate fast paced environments
• Self starter with multitasking ability and eagerness to learn
• Experience comfort with Data & Data Services
• Accountability and integrity in professional conduct
• Bachelors degree in technology or business or related field or an equivalent combination of education and experience from which comparable knowledge and abilities can be acquired

Its a plus if you have preferred qualifications

• Experience with data interoperability standards in education technology eg Ed Fi OneRoster or a comparable regulated data domain
• Experience supporting or contributing to governmentcompliance certification processes eg NIST FedRAMP a plus
• Experience contributing to and reviewing RFPs

About ACT

When ACT was founded in 1959 it disrupted the assessment industry with a new approach to helping students better understand their readiness so they could take steps to improve it By leveraging our expertise and authority in assessment and research we will again disrupt the industryhelping more people learn better measure their progress and improve their navigation through lifes transitions More than ever before ACT is fulfilling its mission of helping people achieve education and workplace success Were doing it by pushing the boundaries of learning innovation through the work of our people who we call team members because were all in this together We know transformation does not come without challenge Thats why ACT invests in a variety of experiences for team members to strengthen their connections explore ideas learn from customers and celebrate success Learn more about working at ACT at actorg

ACT is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability status protected veteran status or any other characteristic protected by law

ACT participates in E verify ACTs online position announcements are intended only to provide general descriptions of employment opportunities; none of the information provided for any position should be interpreted as a commitment by ACT to specific terms and conditions for employment

Completion of the ACT National Career Readiness Certificate is recommended Find a testing site near you to register for the WorkKeys assessments

Finalists for this position will be subject to a criminal background check as a condition of employment