Test Center Growth Manager
ACT
A complete application in a minute
Tailored resume and cover letter, ready to send.
Job summary
ACT is seeking a Test Center Growth Manager to drive growth and manage relationships across the test center network. This remote role focuses on building partnerships, sourcing opportunities, and capacity planning in assigned markets.
You will analyze capacity data, monitor site performance, and coordinate onboarding from lead to active test center, then transition to the Global Channel Engagement team for ongoing support. Strong business development and education-sector experience are expected.
Qualifications
- Bachelor's degree in Business, Education, Analytics, or a related field, or equivalent experience.
- At least 5 years of experience in the education industry (K-12, higher education, adult education, or administration).
- Strong data analysis skills to monitor capacity and utilization data.
- Proven ability to build and manage relationships within institutional environments.
- Willingness to travel up to 50%.
Responsibilities
- Source and build market-level prospect lists of schools and host sites.
- Execute outbound outreach campaigns using Salesforce—sequences, tasks, and follow-up cadences—targeting principals, testing coordinators, and district administrators.
- Conduct discovery conversations to understand school-level concerns and tailor the value proposition accordingly.
- Negotiate site agreements and coordinate with ACT operations for onboarding.
- Attend regional education conferences, district events, and community meetings to generate warm leads.
- Monitor, analyze and use capacity trends to identify where new test center capacity is needed.
- Use data and market insights to identify capacity gaps and prioritize outreach.
- Maintain market maps showing capacity coverage, gaps, utilization rates, and site performance.
- Participate in or lead capacity planning for assigned markets and align with expansion goals.
- Recommend best practices in test center capacity management.
- Own the relationship—from initial lead follow-up through onboarding—until the site is established and handed off.
- Guide newly signed sites through scheduling, training, and compliance requirements during onboarding.
- Serve as the site's primary contact through onboarding and establish, then hand off to ongoing support.
- Monitor site performance metrics and intervene when issues arise.
- Manage objections and maintain current site information in CRM through onboarding.
Skills
Education
Tools
Job description
Looking for a challenging and rewarding career? ACT offers just that.Search our open positions and apply today.
We are seeking a Test Center Growth Manager to help us fulfill that mission.
The Test Center Growth Manager is a hybrid business development and relationship management role responsible for both growing and sustaining the ACT test center network within assigned markets. This individual identifies and closes new test center partnerships in areas lacking adequate testing capacity, then stays engaged as the ongoing relationship owner for those sites – monitoring performance, addressing needs, and using data to inform where future capacity investment should go. Success in this role requires business development skill, comfort operating in education and institutional environments, and the analytical discipline to turn market and site data into a clear capacity plan.
The finalist will be hired at the salary and level commensurate with their qualifications. For this position, we anticipate offering an annual salary in the range of $80,000 to $93,000. ACT manages salaries within the range based on relevant factors including, skills, experience, and internal equity. This position is not incentive eligible.
Location: This is a remote position, based in the United States.
Visa: Applicants must be authorized to work in the U.S. without the need for visa sponsorship.
What you will be working on:
Business Development & Lead Sourcing (30%):
Source and build a market-level prospect list of schools (public, charter, private), community centers, adult education facilities, and other viable host sites
Execute outbound outreach campaigns using Salesforce – sequences, tasks, and follow-up cadences – targeting principals, testing coordinators, and district administrators
Conduct discovery conversations to understand school-level concerns (compensation expectations, staff capacity, testing sentiment) and tailor the value proposition accordingly
Negotiate site agreements and coordinate with ACT operations for a smooth onboarding handoff
Attend regional education conferences, district events, and community meetings to generate warm leads
Data Analysis & Capacity Planning (25%):
Work closely within the Channel Operations team to:
Monitor, analyze and use changing capacity and utilization trends to identify where new test center capacity is needed
Use data and market insights to proactively identify capacity gaps, prioritize outreach and prospect accordingly
Maintain accurate market maps showing capacity coverage, gaps, utilization rates, and site performance trends
Participate in or lead capacity planning for assigned markets, aligning new site development with broader network expansion goals and timelines
Recommend best practices in test center capacity management to improve operational efficiency
Onboarding & Management (30%):
Own the relationship– from initial lead follow-up through onboarding – until the site is fully established as an active, functioning test center, then transition it to the Global Channel Engagement team
Partner with the onboarding staff to guide newly signed sites through scheduling, training, and compliance requirements, staying engaged as the site's primary point of contact through that process
Serve as the site's primary point of contact through onboarding and establishment, then hand off the relationship to the Global Channel Engagement team for ongoing, long-term support once the site is fully established
Monitor site performance metrics (e.g., fill rates, cancellations, compliance) during the onboarding and establishment period, and intervene proactively when issues arise
Manage objections, coordinate resolutions, and maintain accurate, current site information in the CRM through onboarding and handoff
Reporting & Market Intelligence (15%):
Report regularly on pipeline status, conversion rates, market barriers, site health, and utilization trends
Surface competitive, sentiment-based, or operational intelligence that can inform ACT's broader test center strategy
Provide progress reports and recommendations for continuous improvement as scheduled by supervisor
This could be the job for you if you have (minimum requirements):
Bachelor's degree in Business, Education, Education Administration, Analytics, or a related field, or an equivalent combination of education and experience
At least 5 years of experience in the education industry (e.g. K-12, higher education, adult education, or education administration)
Strong data analysis skills, with demonstrated ability to monitor, interpret, and act on capacity and utilization data to inform territory and market decisions
Demonstrated ability to build and manage relationships and networks within institutional environments (schools, districts, government, or nonprofit)
Strong written; verbal and presentation skills communication skills; comfortable presenting to senior administrators
Competence with CRM and standard office software (Salesforce preferred)
Self-directed; able to manage domestic territories and multiple concurrent relationships
Willingness and ability to travel up to 50%
It’s a plus if you have (preferred:
Business development, sales, or account management experience – candidates from non-traditional sales backgrounds (former teachers, counselors, principals, or district administrators) who have since moved into business development or partnership roles are a strong fit
Familiarity with the standardized testing landscape (ACT, SAT, AP, etc.)
Experience with data analysis, AI and reporting tools (e.g. Excel, Salesforce reporting/dashboards, Tableau, Claude)
Experience navigating institutional or community resistance in a business development or advocacy context
When ACT was founded in 1959, it disrupted the assessment industry with a new approach to helping students better understand their readiness so they could take steps to improve it. By leveraging our expertise and authority in assessment and research, we will again disrupt the industry—helping more people learn, better measure their progress, and improve their navigation through life’s transitions.
More than ever before, ACT is fulfilling its mission of helping people achieve education and workplace success. We’re doing it by pushing the boundaries of learning innovation through the work of our people, who we call team members because we’re all in this together.
We know transformation does not come without challenge. That’s why ACT invests in a variety of experiences for team members to strengthen their connections, explore ideas, learn from customers, and celebrate success.
Learn more about working at ACT at act.org !
ACT is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. ACT participates in E-verify. ACT's online position announcements are intended only to provide general descriptions of employment opportunities; none of the information provided for any position should be interpreted as a commitment by ACT to specific terms and conditions for employment.
Completion of the ACT National Career Readiness Certificate is recommended. Find a testing site near you to register for the WorkKeys assessments. Finalists for this position will be subject to a criminal background check as a condition of employment.
ACT team members are part of an organization dedicated to an important mission: Helping people achieve education and workplace success. We offer career opportunities at every experience level and are looking for people to join our team who are passionate about making a difference!
Help us create a world where everyone can discover and fulfill their potential. Our mission is to help people achieve education and workplace success, and that includes you.
We believe that fairness in education and learning can deliver success on an unlimited scale. The enthusiasm for this challenging, rewarding, and essential work is unwavering among our team members. As a purpose-led organization with an important mission, we are big enough to effect real change - yet small and flexible enough for you to personally have an impact.
We are evolving our organization while staying true to the strong foundations on which we were built over 60 years ago. Our research informs and inspires us, and we apply it to real world issues, using technology and ingenuity to unlock opportunities to meet the changing needs of those we serve.
“With the ACT Marketing Team, you never feel alone or like you’re working on an island by yourself.True collaboration lives here, and that’s from brainstorming to getting the job done.
Every single person brings the latest knowledge and expertise to their area and is so committed to impacting the lives of students and their champions. This team strives to give our audiences the best experience possible and to let students know that we genuinely care about them and want to see them succeed!
Working with this group is awe-inspiring every single day and so much fun!”
-Nicole Wolfe
ACT is proud to offer our a comprehensive, competitive, and flexible suite of benefits that are market competitive. We work closely with our various plan providers to ensure team members have access to the best resources available when it comes to taking care of themselves and their families. Our guiding principles for team member benefits include providing market-competitive core programs alongside offerings designed to create benefits that are specific to ACT and its mission. Our package includes some of the benefits listed below. Read more details here.
Medical, dental, and vision insurance, flexible spending accounts
Unlimited and free access to LinkedIn Learning and curated career development resources
Life assistance program, caregiving program, wellness center, health & nutrition
Free ACT, tuition reimbursement
401(k) with company match
Opportunity to work on campus, hybrid, or remote
Options to work part-time or full-time
Up to 6 weeks PTO per year, separate leave time for parental leave, family caregiver leave, and
bereavement leave
Financial wellness program, legal insurance and identity theft protection
Our values are a clear statement of who we are and how we show up.
The driving force behind everything at ACT is care.
Learn More About Our North Star
Champion
Inclusion
Together, deliver on ACT’s mission and North Star. Open doors to increase inclusion, access, and success.
Understand, then
Act Quickly
Listen to those you serve, learn about their needs and how we can help. Be nimble. Take the lead and seek to be led. Build and maintain their trust. Delight our customers.
Strive for
Better
Use data and insight to continuously improve, innovate, and create sustainable value. Move swiftly with a relentless sense of urgency. Create confidence in our solutions and success in our delivery. Be accountable, trust others, and know when to step back and cheer them on.
Be All into
Help Others
Embrace your own power to create opportunities for others to thrive. Be passionate and persevere, come with solutions, and hold up the bridge to get it done.
Our mission of helping people achieve education and workplace success aligns perfectly to our internship opportunities. We believe our internship program is a great opportunity to help students gain the knowledge and experience they will need when entering the workforce for the first time because it is dedicated to projects that align the knowledge, skills, and abilities necessary for work in their field of study.
Learn more about our Summer Intern program as well as other opportunities, including non-traditional internships on our Student Programs page:
Learn More about our Student Programs
ACT, Inc. works closely with educators and practitioners on development, delivery, and review projects spanning a range of disciplines and a continuum of customers (e.g., 6–12, postsecondary, workforce).External experts support multiple dimensions of ACT assessment and learning products and services, including content, fairness, and universal design/accessibility consulting.
Learn More About Freelance Opportunities at ACT
ACT’s managers actively recruit, hire, train, retain, and promote employees on the basis of their qualifications and without regard to race, color, sex, religion, national or ethnic origin, age, marital status, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.
ACT is an Equal Opportunity Employer/Protected Veterans/Disabled.
- Notice of Availability of Affidvanative Action Plan - Veterans and Disability (AAP)(PDF)
- Pay Transparency Notice (PDF)
- State of Ohio Equal Employment Opportunity and Aff…
Applicants have rights under Federal Employment Laws.
- Family and Medical Leave Act (FMLA) (PDF)
- Equal Employment Opportunity (EEO) Know Your Rights (PDF)
- Employee Polygraph Protection Act (EPPA) (PDF)
Accessibility Assistance for Applicants:
ACT is committed to providing equal employment opportunities and ensuring an inclusive and accessible recruitment process. If you are a qualified individual and require a reasonable accommodation to complete your application, please contact us at careers@act.org .
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
