Senior Technical Product Manager

Pets Best Insurance Services LLC; Chicago (IL); On-site; USD 113,000 - 169,000; Full time

Benefits offered by this job

Health Insurance

Paid Parental Leave

Retirement plan

Wellness Day off

Pet-friendly office

Job summary

Pet Place seeks a Senior Technical Product Manager to bridge Marketing and Engineering, owning the roadmap for digital experiences, SEO, CMS, analytics, experimentation, and partner integrations. You will deliver innovative solutions that enhance customer engagement and conversions.

Responsibilities include defining technical requirements, collaborating with Marketing, and ensuring scalable architectures. A strong background in SEO, CMS, analytics, and experimentation is essential.

Qualifications

• Bachelor's degree or equivalent requested; one-year experience equals one year of college.
• Associate's degree in a technical field is preferred.
• Certification in relevant focus area is a plus.

Responsibilities

• Own the technical roadmap and solution design for digital marketing and customer-facing experiences.
• Collaborate with Marketing to translate objectives into technical requirements and user stories.
• Serve as technology liaison between Marketing and Engineering, aligning priorities and timelines.
• Define enhancements for content management, SEO, experimentation, analytics, and partner integrations.
• Drive A/B testing capabilities and ensure integration with analytics and customer experience systems.

Skills

SEO

CMS

Analytics

A/B testing

Partnerships

Education

Bachelor's degree or equivalent

Associate's degree in a technical field

Relevant certifications

Job description

Established in 2021, Independence Pet Holdings is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.

We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands.

Position Overview:

Pet Place, a Doubtless company, is seeking a Senior Technical Product Manager to bridge Marketing and Engineering, owning the roadmap for digital experiences, SEO, CMS, analytics, experimentation, and partner integrations while delivering innovative solutions that enhance customer engagement, conversion, and performance.

Responsibilities:

• Own the technical roadmap and solution design for digital marketing and customer-facing experience capabilities across websites, landing pages, partner experiences, and digital acquisition channels.
• Partner closely with Marketing teams to understand business objectives and translate those needs into actionable technical requirements, user stories, and technical solutions.
• Serve as the primary technology liaison between Marketing and Engineering teams, ensuring alignment on priorities, dependencies, timelines, and technical feasibility.
• Define and prioritize technology enhancements related to content management, SEO, experimentation, personalization, analytics, and partner integrations.
• Own technical requirements for SEO initiatives, including structured data, page performance, indexing, redirects, URL management, and search optimization capabilities.
• Partner with Marketing and Content teams to ensure CMS platforms support efficient content creation, publishing workflows, governance, and performance measurement.
• Define technical solutions that improve content discoverability, user engagement, and conversion outcomes.
• Ensure digital platforms are scalable, maintainable, and aligned with enterprise architecture standards.
• Drive implementation and enhancement of A/B testing and experimentation capabilities across customer-facing applications.
• Ensure experimentation platforms are integrated with analytics, reporting, and customer experience systems.
• Support personalization and optimization initiatives through technical solution design and prioritization.
• Define technical requirements and integrations supporting strategic partnerships, affiliate relationships, referral programs, and third-party marketing platforms.
• Coordinate with internal and external stakeholders to ensure partner integrations are secure, scalable, and measurable.
• Manage technical dependencies associated with partner, campaign, tracking, and attribution capabilities.
• Define tracking, tagging, attribution, and reporting requirements needed to measure performance and business outcomes.
• Ensure solutions support reporting, experimentation analysis, and optimization opportunities.
• Create and maintain technical epics, features, and user stories that provide clear direction to development teams.
• Collaborate with Architects and Engineering teams to evaluate solution options, technical tradeoffs, and implementation approaches.
• Support sprint planning, backlog refinement, and delivery activities by providing technical context and requirement clarification.
• Ensure solutions meet performance, security, accessibility, compliance, and operational standards.

Experience:

6 years relevant experience as a Technical Product Manager

Education:

• Bachelor's Degree or equivalent work experience (One-year relevant experience is equivalent to one-year college)
• Associate's Degree in a Technical Field
• Certification in relevant focus area

Compensation:

• Chicago/Boston Base pay range: $123,774 - $154,718 per year
• New York Base pay range: $135,026 - $168,784 per year
• Nationwide Base pay range: $112,552 - $140,653 per year

This is the range we reasonably expect to pay at hire. Placement within the range depends on job-related factors such as experience, skills, and certifications. This position is not eligible for an annual bonus. Base pay is one part of a total rewards package that includes the benefits listed below.

Benefits:

• Comprehensive full medical, dental and vision Insurance
• Basic Life Insurance at no cost to the employee
• Company paid short-term and long-term disability
• 12 weeks of 100% paid Parental Leave
• Health Savings Account (HSA)
• Flexible Spending Accounts (FSA)
• Retirement savings plan
• Personal Paid Time Off
• Paid holidays and company-wide Wellness Day off
• Paid time off to volunteer at nonprofit organizations
• Pet friendly office environment
• Commuter Benefits
• Group Pet Insurance
• On the job training and skills development
• Employee Assistance Program (EAP)

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