Senior Technical PM – Enterprise Survey Platform (Qualtrics)

Calance; Torrance (CA); Hybrid; USD 84,000 - 120,000; Full time

Benefits offered by this job

EPO/PPO Medical Plans

401K Retirement vesting program (VOYA)

Flex Spending Plan

Voluntary Life, AD&D, STD or LTD plans

Job summary

Calance is seeking a Sr. Technical Project Manager to lead the Enterprise Survey Platform (Qualtrics) program. You will coordinate across vendors, business stakeholders, IT, and QA to ensure successful survey development, reporting, integrations, and UAT.

The role includes production support, owning the backlog with the Product Owner, managing project financials, and delivering on-time, high-quality surveys and dashboards. Onsite 4 days per week in Torrance, CA.

Qualifications

• 5+ years of IT Project Management experience in CX or digital platforms.
• Experience with SDLC, system integrations, and data pipelines (Qualtrics/AWS).
• Strong coordination, stakeholder communication, and vendor management.
• Experience managing vendor-delivered technology programs.
• Ability to translate integration constraints into delivery decisions.
• Hands-on Jira experience; proficient in Confluence.
• Excellent executive reporting and stakeholder-facing communication.

Responsibilities

• Own project plan, milestones, timelines, scope, and cross-team coordination.
• Drive day-to-day execution across surveys, dashboards, QA, and UAT.
• Track vendor deliverables, SLAs, and escalate delays.
• Coordinate tasks across business, IT, vendors, and QA.
• Maintain RAID log and drive issue resolution.
• Manage backlog with Product Owner: intake, refinement, prioritization.

Skills

IT PM

Vendor Mgmt

Stakeholder Comm

Cross-functional Coord

SDLC Knowledge

UAT Coordination

Education

Bachelor's degree in IT/CS

Tools

Jira

Confluence

SQL

Job description

Calance is seeking a Sr. Technical Project Manager to lead the Enterprise Survey Platform (Qualtrics) program. You will coordinate across vendors, business stakeholders, IT, and QA to ensure successful survey development, reporting, integrations, and UAT.

The role includes production support, owning the backlog with the Product Owner, managing project financials, and delivering on-time, high-quality surveys and dashboards. Onsite 4 days per week in Torrance, CA.