Senior Technical PM: Cloud, E-commerce & SAFe Lead

Highbrow LLC

United States

On-site

USD 120,000 - 160,000

Full time

14 days+

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Job summary

Highbrow LLC seeks a Senior Scrum Master with 10+ years in software and 5+ years leading large, cross-organizational programs. You will drive program governance, collaborate with developers, QA, and stakeholders, and ensure alignment with business goals.

Strong cloud and e-commerce know-how is essential, along with SAFe, Jira, and agile practices. You will mentor teams, manage risks, and lead end-to-end delivery for our e-commerce platform, coordinating across Brands, IT, and Vendors in a

Qualifications

10+ years of experience in software industries.
5+ years of hands-on Program Management experience leading large, cross-organizational programs.
Minimal 4+ years' experience in managing complex distributed projects on cloud, microservices.
Proven experience as a Sr Scrum Master in the e-commerce or retail industry.
Strong technical background with knowledge of e-commerce platforms, web development, APIs, databases, and related technologies.
Proficient in project management methodologies (SAFe, Agile, Scrum, Kanban) and project management tools (Jira, Jira Align, Asana, Trello).
Understands Engineering Processes and Cloud Implementations.
Experience assisting teams with cloud implementations.
Good understanding of Jira, Sprint functions/ceremonies and SAFe.

Responsibilities

Build the basic structure of a program with prioritization alignment, governance, and partnership identification.
Collaborate with cross-functional teams to align projects with business objectives.
Integrate timelines across projects, assess dependencies, and track milestones.
Identify bottlenecks and suggest ongoing improvements.
Identify and mitigate project risks and provide solutions for smooth execution.
Communicate project status and milestones to stakeholders and leadership.
Run agile ceremonies as a Scrum Master and oversee development processes with internal partners.
Lead end-to-end lifecycle for the e-commerce platform from planning to deployment.
Define scope, goals, and deliverables; create plans and monitor progress.
Stay updated with industry trends to drive innovation and platform performance.
Foster collaboration and mentorship within the team.
Primary: overall program delivery, governance, execution oversight, stakeholder alignment.
Manage program plan, timelines, and dependencies.
Coordinate across Brands, IT, Business and Vendors.
Prepare status reports and run governance (daily/weekly/SteerCo).
Risk, issue, and escalation management.
Coordinate SIT, UAT, deployment, cutover with Brands, IT, Business and Vendors.
Ensure alignment across Integrated Systems and WMS tracks.
Maintain RAID log.