Senior Technical Infrastructure Program Manager, Network Engineering

Amazon Data Services, Inc.; Seattle (WA); On-site; USD 140,000 - 190,000; Full time

Job summary

Amazon Data Services, Inc. in Seattle seeks a Technical Infrastructure Program Manager to lead complex network infrastructure projects across AWS data centers.

You will drive end-to-end delivery, manage cross-functional teams, and partner with network engineers, software, and operations to scale solutions on tight timelines. You will apply strong program management, risk mitigation, and communication skills to influence stakeholders and senior leadership, delivering reliable, cost-efficient

Qualifications

• 5+ years of program management or technical project management experience.
• 5+ years of data center or network capacity planning, data center or network infrastructure program/project management, or related technical experience.
• Bachelor's degree in Information Science, Information Technology, Computer Science, Computer Engineering, Electrical Engineering, or a related field.
• Knowledge of best practices and emerging technologies related to infrastructure (i.e. network, data center, hardware).

Responsibilities

• Program manager to monitor the network infrastructure builds health, customer demand, risks, and corrective actions.
• Work with stakeholders to define requirements and processes.
• Manage dependencies and interfaces between projects and negotiate trade-offs.
• Participate in hiring and mentor others while managing multiple cross-organizational projects.
• Interact with engineers, technicians, project managers, and senior management daily.
• Analyze and visualize data with BI tools such as Redshift, Tableau, and QuickSight.

Skills

Program management

Data center capacity planning

Networking knowledge

Communication skills

Education

Bachelor's degree in Information Science/IT/CS/CE

Tools

Redshift

Tableau

QuickSight

Job description

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.

You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Network Engineering is seeking a Technical Infrastructure Program Manager (TIPM) to help us continue to build the largest network in the world. This role offers endless opportunities to work on latest technologies and solve complex technical challenges on the forefront of Global Cloud Computing.

As a TIPM, you will lead complex, multi-disciplinary networking projects with the opportunity to shape, define & deliver new methods of delivering technology solutions at scale. You will be responsible for end to end delivery of network infrastructure changes and upgrades across Amazon Data Centers. You will manage our cross-functional projects, working with all organizational levels and groups including network operations, network engineering, infrastructure engineering & internal project management teams, as well as external vendors.

You must have excellent Program Management skills, the ability to identify and mitigate risks, and remove blockers whilst applying critical thinking to develop paths to success. Excellent written and verbal communication skills are essential as you will be responsible to communicating with a variety of teams and partners as well as senior leadership. You must have a proven track record of successful project management & show the ability to deliver effectively with compressed timelines while dealing with ambiguity. You must possess a working knowledge of networking and data center technologies.

Key job responsibilities

• Program manager, monitor the network infrastructure builds health, customer demand, anticipate risks, resolve issues and initiate corrective action as appropriate.
• Work with stakeholders (networking engineers/tech program managers/senior management) to define requirements and processes.
• Manage the dependencies and the interfaces between projects and negotiate the trade-offs as needed.
• You actively participate in the hiring process as well as mentor others - improving their skills and ability to get things done.Manage multiple competing cross-organizational projects/programs simultaneously
• Interact with engineers, technicians, project managers and senior management on a daily basis
• Analyze, interpret and visualize data, with Redshift, Tableau, QuickSight, Redshift, and other BI management and visualization tools.
• Create predictable process paths and Drive automation initiatives, and drive simplification efforts in engineering and project/program management and architectures to unblock innovation

A day in the life

Meeting with project teams to ensure progress and delivery timelines meet or exceed the need-by-date. Planning future projects, coordinating design and requirements discussions and driving commitment from stakeholder teams to ensure project are started and finish on time. Reviewing processes and mechanisms for improvement opportunities and driving improvement initiatives at the team and org level.

About the team

We are the center of excellence for end-to-end management of networking programs to support AWS New Regions, New AZ's, and LZ's builds. We plan and manage all networking deliverables throughout the project lifecycle including design, scope definition, procurement, scheduling, monitoring and ensuring the execution of work, tracking and reporting project status, risks, issues and change requests. We collaborate with our customers and partners to create and improve repeatable processes to continually reduce cycle-time and cost, and improve quality standards.

Basic Qualifications:

• 5+ years of program management or technical project management experience
• 5+ years of data center or network capacity planning, data center or network infrastructure program/project management, or related technical experience
• Bachelor's degree in Information Science, Information Technology, Computer Science, Computer Engineering, Electrical Engineering, or a related field
• Knowledge of best practices and emerging technologies, related to infrastructure (i.e. network, data center, hardw