Senior Technical Director – Pest Management & Training

MIRA Home; United States; On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Company vehicle

Performance bonus

Health, dental, and vision insurance

Paid time off

401(k)

Disability insurance

Company-licensing and certifications

Job summary

Mira Home in Lindon, UT seeks a Technical Director to serve as the senior technical authority on pest management, owning treatment protocols and program development across states.

The role leads training, quality assurance, and regulatory compliance, reporting to the VP of Operations and partnering with Senior Operations Managers. Travel across states is required, with a company vehicle and licensing support.

Qualifications

• 7+ years hands-on pest control across residential and commercial service.
• Current applicator certification; ability to obtain licensing in additional states (company-paid).
• Experience serving as a qualifier, RCA, or technical lead with regulatory responsibility.
• Demonstrated ability to develop and deliver technical training programs.
• Working knowledge of EPA label requirements and state regulations.
• Experience authoring SOPs and treatment protocols used across a team or organization.
• Ability to travel approximately.
• Valid driver's license with a good driving record.

Responsibilities

• Regulatory Compliance: Ensure all service delivery complies with EPA label requirements and state regulations; lead inspections and audits and maintain records.
• Treatment Protocols and Program Development: Develop and maintain treatment protocols and SOPs; set product selection, mix rates, and application standards.
• Field Training: Build and administer the technical training curriculum from onboarding through advanced certification.
• Internal Team Training: Train customer service, routing, and sales teams on pest identification and service expectations.
• Quality Assurance and Callbacks: Own the company callback rate; analyze root causes and drive corrective action.
• Escalation Support: Resolve escalated technical issues and report trends to leadership.

Skills

Pest control

Regulatory compliance

Technical training

SOP development

Quality assurance

Multi-state operations

Travel readiness

Licensing

Education

Current applicator certification

Degree in entomology or biology

ACE/BCE preferred

Job description

Mira Home in Lindon, UT seeks a Technical Director to serve as the senior technical authority on pest management, owning treatment protocols and program development across states.

The role leads training, quality assurance, and regulatory compliance, reporting to the VP of Operations and partnering with Senior Operations Managers. Travel across states is required, with a company vehicle and licensing support.