Senior Technical Delivery Lead
Allegion
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Benefits offered by this job
Job summary
Allegion in United States is seeking a Senior Technical Delivery Lead to drive end-to-end delivery of complex IT solutions across order management systems. This role combines hands-on technical guidance with agile program management, serving as a servant leader for Scrum teams and coordinating across product, engineering, and operations partners.
The position supports a hybrid work model with travel up to 25% and requires 7+ years in technical delivery leadership; a CS-related bachelor’s degree
Qualifications
- Bachelor’s degree in Computer Science, IT, or related field.
- 7+ years of experience leading technical delivery or as Scrum Master/technical PM.
- Experience with Agile software delivery and backlog management.
- Strong communication across business and technical teams.
Responsibilities
- Own end-to-end delivery of technical solutions, from requirements through release, across one or more IT product teams.
- Champion AI-native ways of working by helping teams use AI tools responsibly in daily engineering workflows, including AI-assisted code review, automated testing, documentation support, and sprint planning.
- Partner with product owners, team leads, and business stakeholders to define, prioritize, and refine the product backlog
- Lead Scrum ceremonies and champion Agile best practices as the team’s Scrum Master
- Coordinate across IT teams and delivery partners to align scope, dependencies, delivery plans, and technical approach for cross-team initiatives.
- Translate business requirements into clear technical requirements and user stories for the development team
- Track delivery progress, risks, and issues; proactively resolve blockers and elevate when needed
- Oversee test planning and execution to ensure features meet quality and functional expectations prior to release
- Manage release activities, documentation, and approvals; coordinate production deployments outside business hours as needed
- Provide production support oversight, including triage and coordination of support tickets
- Report on delivery status, metrics, and risks to stakeholders and leadership
- Serve as a technical escalation point by helping teams evaluate complex technical or architectural issues, remove blockers, and align on practical paths forward.
- Champion continuous improvement in delivery practices, tooling, and team ways of working
- Other duties as assigned
- Up to 25% travel may be required
Skills
Education
Tools
Job description
Creating Peace of Mind by Pioneering Safety and Security
At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 40 brands, 14,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond.
Additionally, Allegion is proud to be recognized with the 2026 Gallup Exceptional Workplace Award (GEWA) for the third consecutive year, earning distinction in both the employee engagement and strengths categories. This year, Allegion also received Gallup’s With Distinction honor — a designation reserved for a select group of organizations that go above and beyond in building exceptional workplace cultures.
The Senior Technical Delivery Lead drives delivery of complex technical solutions for Allegion's Order Management product teams. This player-coach role connects engineering execution, Agile delivery, and technical program management. The person in this role owns delivery from requirements through release, stays close enough to the technical work to guide and unblock the team, partners with product owners, engineering teams, and business stakeholders, and helps ensure solutions are delivered on time, within scope, and with strong quality. The role also serves as a servant leader for Agile teams by facilitating Scrum ceremonies, removing impediments, and driving continuous improvement across the delivery lifecycle.
Qualified candidates must be legally authorized to be employed in the United States. The company does not intend to provide sponsorship for employment visa status (e.g., H-1B, TN, etc.) for this employment position.
At Allegion, we’re driven by a bold vision: redefining safety while empowering our employees to thrive. This role follows our hybrid work model—combining in-person collaboration for meaningful moments with the flexibility of remote work. Because hybrid arrangements can vary by team and business needs, your talent acquisition partner will share the specific expectations for this role.
While this is the current structure and we currently have no plans to change, we reserve the right to make changes to the hybrid schedule as needed at the Company’s discretion.
- Own end-to-end delivery of technical solutions, from requirements through release, across one or more IT product teams.
- Champion AI-native ways of working by helping teams use AI tools responsibly in daily engineering workflows, including AI-assisted code review, automated testing, documentation support, and sprint planning. Encourage a culture where AI improves quality, speed, and learning while maintaining appropriate human judgment and accountability.
- Partner with product owners, team leads, and business stakeholders to define, prioritize, and refine the product backlog
- Lead Scrum ceremonies and champion Agile best practices as the team’s Scrum Master
- Coordinate across IT teams and delivery partners to align scope, dependencies, delivery plans, and technical approach for cross-team initiatives.
- Translate business requirements into clear technical requirements and user stories for the development team
- Track delivery progress, risks, and issues; proactively resolve blockers and elevate when needed
- Oversee test planning and execution to ensure features meet quality and functional expectations prior to release
- Manage release activities, documentation, and approvals; coordinate production deployments outside business hours as needed
- Provide production support oversight, including triage and coordination of support tickets
- Report on delivery status, metrics, and risks to stakeholders and leadership
- Serve as a technical escalation point by helping teams evaluate complex technical or architectural issues, remove blockers, and align on practical paths forward.
- Champion continuous improvement in delivery practices, tooling, and team ways of working
- Other duties as assigned
- Up to 25% travel may be required
- Bachelor’s degree required (Computer Science, Information Technology, or related discipline preferred)
- 7+ years of experience leading technical delivery or as a Scrum Master/technical project manager
- A strong ability to drive delivery of robust, high-scale systems and to challenge engineers to think bigger and more generically in developing their solutions
- Proven experience managing Agile software delivery, including backlog management and sprint planning
- Self-motivated, independent, and proactive, with outstanding communication skills; able to effectively communicate complex ideas and make compelling arguments across business and technical audiences
- Experience coordinating release management and production support processes
- Experience working with enterprise business applications or order management platforms is strongly preferred, especially in environments where technical delivery depends on coordination across product, engineering, operations, and business teams.
- Strong cross-functional influencer who can work in a fast-paced environment, manage frequent context switching, coach and mentor team members, and lead through influence to keep teams aligned.
- Demonstrated ability to scope, schedule, and resource multiple complex projects in collaboration with other cross-functional partners
- Experience with QA/testing practices (test case design, defect tracking)
- Familiarity with test automation tools
- Experience using SQL and reporting tools (e.g., Power BI) to track delivery metrics
- Experience supporting SOX compliance documentation
- PMP, CSM, or other relevant Agile/delivery certification
Allegion is a Great Place to Grow your Career if:
- You're seeking a rewarding opportunity that allows you to truly help others. With thousands of employees and customers around the world, there’s plenty of room to make an impact. As our values state, “this is your business, run with it”.
- You’re looking for a company that will invest in your professional development. As we grow, we want you to grow with us.
- You want a culture that promotes work-life balance. Our employees enjoy generous paid time off, because at Allegion we recognize that you have a full life outside of work!
- You want to work for an award-winning company that invests in its people. Allegion is proud to be a recipient of the Gallup Exceptional Workplace Award for the second year in a row, recognizing our commitment to employee engagement, strengths-based development, and unlocking human potential.
- Health, dental and vision insurance coverage, helping you “be safe, be healthy”
- Unlimited Paid Time Off
- A commitment to your future with a 401K plan, which currently offers a 6% company match and no vesting period
- Health Savings Accounts – Tax-advantaged savings account used for healthcare expenses
- Flexible Spending Accounts – Tax-advantaged spending accounts for healthcare and/or dependent daycare expenses
- Disability Insurance –Short-Term and Long-Term coverage, paid for by Allegion, provides income replacement for illness or injury
- Life Insurance – Term life coverage with the option to purchase supplemental coverage
- Tuition Reimbursement
- Voluntary Wellness Program – Simply complete wellness activities and earn up to $2,000 in rewards
- Employee Discounts through Perks at Work
- Community involvement and opportunities to give back so you can “serve others, not yourself”
- Opportunities to leverage your unique strengths through CliftonStrengths assessment & coaching
Allegion is committed to building and maintaining a diverse and inclusive workplace. Together, we embrace all differences and similarities among colleagues, as well as the differences and similarities within the relationships that we foster with customers, suppliers and the communities where we live and work. Whatever your background, experience, race, color, national origin, religion, age, gender, gender identity, disability status, sexual orientation, protected veteran status, or any other characteristic protected by law, we will make sure that you have every opportunity to impress us in your application and the opportunity to give your best at work, not because we’re required to, but because it’s the right thing to do. We are also committed to providing accommodations for persons with disabilities. If for any reason you cannot apply through our career site and require an accommodation or assistance, please contact our Talent Acquisition Team.
© Allegion plc, 2023 | Block D, Iveagh Court, Harcourt Road, Dublin 2, Co. Dublin, Ireland
REGISTERED IN IRELAND WITH LIMITED LIABILITY REGISTERED NUMBER 527370
Allegion is an equal opportunity and affirmative action employer
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