Senior Technical Content Designer, Platform documentation

Pomona College; San Francisco (CA); On-site; USD 120,000 - 180,000; Full time

Job summary

Autodesk’s CloudOS team is seeking a Senior Technical Content Designer to own the strategy and execution of CloudOS developer documentation, turning complex platform concepts into clear, actionable content for developers and AI‑driven tools.

Responsibilities include shaping the content roadmap, producing tutorials, reference material, runbooks, and diagrams; collaborating with engineers; and measuring impact on developer productivity and onboarding.

Qualifications

• Experience designing developer-facing technical content for platform/infrastructure products.
• Strong portfolio of tutorials, API/CLI references, and examples.
• Expertise in information architecture for complex technical systems.
• Hands-on docs-as-code with Git, Markdown/AsciiDoc, and CI publishing workflows.

Responsibilities

• Own end-to-end content strategy for CloudOS developer docs, setting priorities and roadmaps.
• Create clear developer docs: quickstarts, tutorials, references, runbooks, and guides.
• Translate AI platform guidance into consistent, production-ready content patterns.
• Build docs-as-code systems with repos, templates, and automated pipelines.
• Design interactive, task-focused content to speed developer success in CloudOS.

Skills

Developer-focused writing

Information architecture

Docs-as-code

Git/GitHub

Markdown/AsciiDoc

CI/CD knowledge

Cross-functional collaboration

Tools

Git/GitHub

Markdown/AsciiDoc

CI-based publishing

Diagrams

Job description

Senior Technical Content Designer, Platform documentation

CloudOS is Autodesk’s centralized platform for delivering internal services and code to production. As the platform scales, high-quality, developer-centric documentation becomes a critical multiplier for productivity, onboarding speed, and operational reliability.

We’re hiring a Senior Content Experience Designer to own the strategy and execution of CloudOS technical documentation – transforming complex platform concepts (ADF, deployment pipelines, CD-Proxy, failover, observability, secret handling, and more) into clear, discoverable, and action‑oriented experiences that developers trust and AI systems can readily consume.

Responsibilities:

• Own the end-to-end content strategy for CloudOS developer documentation – setting priorities, defining the roadmap, and driving measurable impact on developer productivity
• Create clear, practical developer docs including quickstarts, tutorials, reference material (ADF schemas, pipeline examples), runbooks, troubleshooting guides, and reusable best‑practice patterns
• Translate AI platform guidance into consistent, production‑ready content patterns optimized for consumption by both developers and AI‑driven tools in live products
• Build scalable docs-as‑code systems by maintaining example repos, starter templates, and automated pipelines that make CloudOS easy and safe to adopt
• Design task-focused, interactive content (step‑by‑step guides, checklists, hands‑on workflows) that gets developers to success faster in real CloudOS scenarios
• Shape information architecture – navigation, taxonomy, and search – so developers can quickly find what they need
• Partner closely with engineers to translate complex systems into approachable content: code samples, diagrams, YAML/JSON examples, and API/CLI references – authoring in Git and reviewing PRs
• Validate and improve docs with real users through developer interviews, surveys, and task-based testing
• Measure what matters – time to first success, reduced support tickets, developer satisfaction – and iterate using data
• Champion docs-as-code best practices across CloudOS, including CI for docs, environment versioning, example validation, and localization readiness

Minimum Qualifications:

• Experience designing and producing developer-facing technical content for platform or infrastructure products, with a strong portfolio of tutorials, API/CLI references, and examples
• Deep expertise in content design and information architecture for complex technical systems, including breaking down end-to-end workflows into clear, usable steps
• Hands‑on experience with docs-as‑code practices, including Git/GitHub, Markdown or AsciiDoc, and CI-based publishing workflows – comfortable authoring alongside engineers
• Working knowledge of cloud and platform engineering concepts (e.g., containers, ECS/EKS, serverless, Terraform, CI/CD, GitOps, IAM, observability) to create accurate, example-driven documentation
• Strong developer-focused writing skills – clear instructions, meaningful examples, and actionable troubleshooting. Portfolio required
• Experience validating content with users, using usability feedback and metrics to drive continuous improvement
• Strong collaboration skills, working effectively across engineering, product, security, operations, and AI teams
• Comfort working independently and operating in ambiguity, driving content work end-to-end from discovery through delivery and measurement
• Learning agility – ability to quickly adopt Autodesk-approved AI-assisted authoring tools and use them responsibly within established governance

Preferred Qualifications:

• Familiarity with Application Definition Files (ADF) or similar declarative infrastructure descriptions (YAML/JSON, Jsonnet)
• Basic prototyping skills for interactive docs (Playgrounds, sandboxes) or experience integrating docs with CI to validate example code
• Background in UX writing or content strategy in developer tools or platform engineering

Salary transparency

Salary is one part of Autodesk’s competitive compensation package. Offers are based on the candidate’s experience and geographic location. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.