Senior Technical Consultant

Nasuni; Boston (MA); Hybrid; USD 145,000 - 155,000; Full time

Job summary

An established industry player is seeking a Senior Technical Consultant to provide expert guidance on Cloud File Storage Solutions. This role involves working closely with customers to optimize their use of the product, ensuring seamless deployment and lifecycle management. The ideal candidate will have a strong technical background, exceptional communication skills, and a proven track record in technical sales. Join a dynamic team that values innovation and collaboration, and contribute to enhancing customer relationships and driving business success. This position offers a hybrid work environment, allowing flexibility in your work arrangements.

Benefits

Comprehensive health, dental and vision plans

401(k) and Roth IRA retirement plan

Generous employee referral bonuses

Flexible remote work policy

10 paid holidays

Free on-site fitness centers

Professional development resources

Employee Assistance Program

Best in class employee onboarding and training

Collaborative workspaces

Qualifications

• Minimum ten years of experience in technical sales for enterprise storage solutions.
• Proven track record in customer presentations to all audience levels.
• Technical expertise in NAS, Active Directory, Linux, and Virtualization.

Responsibilities

• Provide Cloud Storage industry expertise and guidance to clients.
• Collaborate with sales and customer support teams.
• Analyze customer needs and make recommendations.

Skills

Technical Sales

Data Center Operations

Cloud Service Providers

NAS

Active Directory

Linux

Virtualization

Backup and Disaster Recovery

Data Security

Communication Skills

Education

Bachelor’s Degree in Information Technology

Job description

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Technical Consultant - Cloud File Storage Solutions - Boston or Marlborough MA (Hybrid) or Remote US

The Technical Consultant, is a trusted advisor to select Nasuni customers providing technical guidance around operations and optimization of the Nasuni Cloud File Storage solution to their business. Guide customers through engagements of professional services to assist in the deployment and Lifecyle of the product.

The TC works with Customer Support/Service and Sales. Manages customers to resolve, oversee and follow up to ensure a positive business relationship. The TC must understand their customers IT organization, impact on the business goals etc. The TC is a resourceful leader, confident under pressure, has a demonstrated technical knowledge of the product, customer relationship management and business development.

Detailed Responsibilities Include

Understand and communicate solution messaging at both a technical and business level (storage / data migration / backup / recovery / security solutions)

Provide Cloud Storage industry expertise and guidance to clients

Technical support coordination for customers to support pre-sales and post sales process

Technical support for Nasuni account management to address product related issues, customer training feedback and guidance.

Address all product related issues

Report on product performance and solutions

Analyze customers needs and makes recommendations

Collaborate with sales, professional services, and customer support teams.

Establish strong working relationships, act as a consultant, work through escalation channels and share best practices

Required Skills And Experience For This Role Include

• Minimum ten years of relevant experience in a combination of technical sales for enterprise storage solutions, experience with data center operations, and experience with cloud service providers
• Proven track record in giving customer presentations to all audience levels from architect to executive in both technical and business settings
• Technical expertise in NAS, Active Directory, Linux, Hypervisors, and Virtualization.
• Knowledge of Cloud Storage Ecosystem including Backup, Disaster Recovery, and Data Security.
• Exceptional oral and written communication skills
• Ability to manage multiple projects and activities concurrently
• Strong and creative problem-solving and analytic skills
• Highly motivated, persuasive, and success driven personality with high attention to detail
• Ability to work as part of a team
• Bachelor’s Degree in related field (e.g. Information Technology, Computer Science, Software Engineering)
  
  

About Nasuni

Nasuni is the leading hybrid cloud storage solution that powers business growth with effortless scalability, built-in security, and fast edge performance using a unique cloud-native architecture. The Nasuni File Data Platform delivers operational excellence by consolidating NAS and backup, eliminating data silos, and making management easy and flexible without changes to apps or workflows. Its built-in security offers proactive defense and rapid recovery, lowering organization’s risk from the detrimental effects of ransomware attacks and other disasters. Synchronized access to file data everywhere ensures user productivity by supporting remote and hybrid work.

Why work at Nasuni?

Benefits

As part of our commitment to your well-being, we are pleased to offer comprehensive benefits packages to employees across the US. Benefits packages generally include:

• Best in class employee onboarding and training
• “Take What You Need” paid time off policy
• Comprehensive health, dental and vision plans
• Company-paid life and disability insurance
• 401(k) and Roth IRA retirement plan
• Generous employee referral bonuses
• Flexible remote work policy
• 10 paid holidays
• Wide array of wellbeing offerings
• Pre-tax savings accounts with company contributions
• An Employee Assistance Program to help deal with life’s difficulties and stressors
• Great team culture and social activities
• Collaborative workspaces
• Free on-site fitness centers and stocked kitchens in select office locations
• Professional development resources
  
  

To all recruitment agencies: Nasuni does not accept agency resumes. Please do not forward resumes to our job boards, Nasuni employees or any other company location. Nasuni is not responsible for any fees related to unsolicited resumes.

Nasuni is an equal opportunity employer. The equal employment opportunity policy at Nasuni protects employees and job applicants from discrimination on the bases of race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors. These protections extend to all management practices and decisions, including recruitment and hiring practices, appraisal systems, promotions, and training and career development programs.

This privacy notice relates to information collected (whether online or offline) by Nasuni Corporation and our corporate affiliates (collectively, “Nasuni”) from or about you in your capacity as a Nasuni employee, independent contractor/service provider or as an applicant for an employment or contractor relationship with Nasuni.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  IT Services and IT Consulting

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