Senior Technical Clarification Specialist

Siemens Energy; Orlando (FL); On-site; USD 120,000 - 150,000; Full time

Benefits offered by this job

Career growth opportunities

Company paid health and wellness

Paid time off and holidays

401K with company match

Parental leave

Job summary

Siemens Energy is seeking a Senior Technical Clarification Specialist to support North American Order Management, factories, and engineering teams. You will resolve complex product questions, interpret drawings and BOMs, and ensure accurate order execution.

You will collaborate globally, validate requirements in SAP and related systems, and drive timely customer commitments while supporting delivery performance.

Qualifications

• Bachelor’s degree or equivalent experience in engineering or related field.
• 8+ years supporting technical products, engineering, or operations.
• WRIT knowledge and technical research using product information systems.
• Ability to interpret drawings, BOMs, manuals, and historical records.
• Working knowledge of SAP, KSP, PD2, and material master processes.

Responsibilities

• Lead technical clarification activities across multiple functions.
• Resolve complex product, material, and configuration issues.
• Serve as the primary expert for product identification and specs.
• Interpret drawings, BOMs, manuals, and documentation for orders.
• Validate requirements in SAP, KSP, PD2 before procurement or shipment.
• Collaborate with global stakeholders to remove barriers and improve delivery.
• Drive resolution of escalations and supply chain challenges with knowledge tools.

Skills

WRIT expertise

Technical problem solving

Cross-functional collaboration

Technical documentation

Engineering research

Education

Bachelor’s degree in Engineering, Supply Chain, Business, Technical Operations, or related field

Tools

SAP

KSP

PD2

Material master systems

Job description

A Snapshot of Your Day

As a Senior Technical Clarification Specialist , you will serve as the primary technical expert supporting North American Order Management teams, factories, engineering organizations, and suppliers. You will research and resolve complex product, configuration, and application questions to ensure accurate order execution and deliver on customer commitments.

In this role, you'll bridge the gap between engineering and operations by leveraging WRIT, technical documentation, historical equipment records, and factory resources to identify solutions, remove technical barriers, and support the successful delivery of products and services throughout the order lifecycle.

How You'll Make an Impact

• Lead technical clarification activities between Order Management, factories, engineering, sourcing, customs, and service organizations.

• Research and resolve complex product, material, configuration, and application issues impacting quotations, order execution, and customer commitments.

• Serve as the primary expert for product identification, technical specifications, historical equipment records, and legacy documentation.

• Interpret engineering drawings, bills of material (BOMs), technical manuals, and equipment documentation to support accurate order execution.

• Validate technical requirements within SAP, KSP, PD2, and material master processes before procurement, manufacturing, or shipment.

• Collaborate with global stakeholders to eliminate technical barriers, support customs classification efforts, and improve delivery performance.

• Drive resolution of critical customer escalations, outage-related issues, and supply chain challenges while developing technical reference resources and knowledge management tools.

What You'll Bring

• Bachelor’s degree in Engineering, Supply Chain, Business, Technical Operations, or a related field; equivalent experience considered.

• Candidateswith more experience can be considered for a higher level or vice versa.

• 8+ years of experience supporting technical products, engineering, manufacturing, sourcing, order management, field service, or power generation operations.

• Advanced knowledge of WRIT and experience utilizing engineering and product information systems for technical research and problem-solving.

• Proven ability to interpret engineering drawings, technical manuals, specifications, historical equipment records, and BOM structures.

• Working knowledge of SAP, KSP, PD2, material master management, and factory execution processes.

• Strong understanding of gas turbines, steam turbines, generators, valves, auxiliary systems, and service parts operations, with the ability to solve complex technical challenges and collaborate across global teams.

• Applicants must be legally authorized for employment in the United States without need for current or future employer-sponsored work authorization.

About the Team

Gas Services

Our Gas Services division offers Low-emission power generation through service and decarbonization. Zero or low emission power generation and all gas turbines under one roof, steam turbines and generators. Decarbonization opportunities through service offerings, modernization, and digitalization of the fleet.

Who is Siemens Energy?

At Siemens Energy, we are more than just an energy technology company. With ~100,000 dedicated employees in more than 90 countries, we develop energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation. Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation. Find out how you can make a difference at Siemens Energy: https://www.siemens-energy.com/employeevideo

Rewards

• Career growth and development opportunities

• Supportive work culture

• Company paid Health and wellness benefits

• Paid Time Off and paid holidays

• 401K savings plan with company match

• Family building benefits

• Parental leave

Jobs & Careers: https://jobs.siemens-energy.com/jobs

Equal Employment Opportunity Statement

Siemens Energy is an Equal Opportunity and Affinicative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local

law.