Senior Technical Business Analyst

IT Advantage; United States; Remote; USD 90,000 - 130,000; Full time

Job summary

IT Advantage seeks a Senior Technical Business Analyst to support modernization initiatives within a public sector organization. This remote role focuses on delivering complex technology solutions across correctional and justice-related projects, including secure wireless infrastructure deployment and video visitation service implementation.

You will lead stakeholder consultations, translate business needs into technical specifications, and drive process improvements to enhance operational

Qualifications

• 4+ years - University degree in business, management or related discipline plus Technical Business Analyst experience; OR 6+ years - two-year diploma in business, management or related discipline plus Business Analyst experience; OR 7+ years - one-year certificate in business, management or related discipline plus Business Analyst experience; OR 8+ years - Business Analyst experience alone
• 3+ years - developing integrated system and technical design specifications on complex engagements
• 4+ years - facilitating and managing business process development and process re-engineering workshops and sessions
• 5+ years - gathering requirements from diverse stakeholder groups across multiple ministries or departments
• 5+ years - translating business requirements into detailed technical requirements in an enterprise IT environment
• 1+ years - working with correctional facility systems related to business processes and requirements gathering
• 5+ years - adapting to new business environments, performing root-cause analysis, resolving issues, improving processes, delivering work independently, and collaborating effectively with cross-functional teams
• 5+ years - adapting to new business environments, coordinating with vendors, managing stakeholder relationships, and facilitating collaboration to achieve project objectives
• 2+ years - eliciting, analyzing, and documenting business requirements for Artificial Intelligence, Generative AI, intelligent automation, and other data-driven solutions while collaborating with business, product, and technical teams
• 5+ years - developing project documents for a wide variety of initiatives and projects including strategic, business improvement, and information technology initiatives
• 5+ years - leading stakeholder engagement activities including workshops, requirements sessions, governance meetings, steering committees, and executive briefings involving senior management, project sponsors, vendors, and cross-functional teams
• 2+ years - working in or for the public sector
• 5+ years - working within an agile development environment

Responsibilities

• Lead stakeholder consultations and translate business needs into technical specifications.
• Drive process improvements that enhance operational efficiency and service delivery.
• Develop integrated system and technical design specifications and XML/UML artifacts.
• Facilitate business process improvement workshops and oversee documentation.
• Bridge communication between vendors, client ministries, and technical teams across development environments.
• Prepare and manage comprehensive project documentation and lead status meetings.
• Identify training needs, escrow risks and issues with recommendations.

Skills

Stakeholder management

Business analysis

Technical requirements

Process improvement

XML

UML

Web services

Education

University degree in business/management

Two-year diploma in business/management

One-year certificate in business/management

Business Analyst experience (8+ years) without degree

Job description

Senior Technical Business Analyst

This is a remote position.

We are seeking a Senior Technical Business Analyst to support modernization and enhancement initiatives within a public sector organization. This role will focus on delivering complex technology solutions across multiple correctional and justice-related projects, including secure wireless infrastructure deployment and video visitation service implementation. The ideal candidate will lead stakeholder consultations, translate business needs into technical specifications, and drive process improvements that enhance operational efficiency and service delivery across provincial facilities. This position requires someone who can develop integrated system and technical design specifications, facilitate business process improvement workshops, and bridge communication between vendors, client ministries, and technical teams to support complex software solutions spanning multiple development environments. The role encompasses gathering requirements from diverse stakeholder groups, creating business and technical requirements documentation, designing business architecture and software system specifications, performing systems analysis and design, and producing project artifacts using XML, UML and web services technologies. The Senior Technical Business Analyst will prepare and manage comprehensive project documentation, lead project status meetings, identify user training needs, escrow risks and issues with recommendations, and ensure appropriate communication across all project phases.

Qualifications

• 4+ years - University degree in business, management or related discipline plus Technical Business Analyst experience; OR 6+ years - two-year diploma in business, management or related discipline plus Business Analyst experience; OR 7+ years - one-year certificate in business, management or related discipline plus Business Analyst experience; OR 8+ years - Business Analyst experience alone
• 3+ years - developing integrated system and technical design specifications on complex engagements
• 4+ years - facilitating and managing business process development and process re-engineering workshops and sessions
• 5+ years - gathering requirements from diverse stakeholder groups across multiple ministries or departments
• 5+ years - translating business requirements into detailed technical requirements in an enterprise IT environment
• 1+ years - working with correctional facility systems related to business processes and requirements gathering

Nice to Have

• 5+ years - adapting to new business environments, performing root-cause analysis, resolving issues, improving processes, delivering work independently, and collaborating effectively with cross-functional teams
• 5+ years - adapting to new business environments, coordinating with vendors, managing stakeholder relationships, and facilitating collaboration to achieve project objectives
• 2+ years - eliciting, analyzing, and documenting business requirements for Artificial Intelligence, Generative AI, intelligent automation, and other data-driven solutions while collaborating with business, product, and technical teams
• 5+ years - developing project documents for a wide variety of initiatives and projects including strategic, business improvement, and information technology initiatives
• 5+ years - leading stakeholder engagement activities including workshops, requirements sessions, governance meetings, steering committees, and executive briefings involving senior management, project sponsors, vendors, and cross-functional teams
• 2+ years - working in or for the public sector
• 5+ years - working within an agile development environment