Senior Technical Business Analyst

Atcom; Raleigh (NC); On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

Private Health Insurance

Unlimited Coffee

24/7 Mental Health Support

Nutrition Support

In-House Training & Education

Paid Training

Attendance at Conferences & Events

Competitive Compensation Package

Excellent Career Prospects

Job summary

ATCOM, a leading digital business agency, seeks a Senior Technical Business Analyst to lead requirements discovery for native mobile apps and translate complex business needs into clear, development-ready requirements for iOS and Android teams.

You will collaborate with clients, UX/UI designers, backend developers, QA, and product managers, ensuring delivery aligns with business value and project goals.

Qualifications

• Senior BA with digital/software project experience.
• Lead requirements workshops and client interactions.
• Translate business needs into clear user stories and acceptance criteria.
• Understand native mobile apps and features (auth, permissions, push, deep links).
• Know APIs and backend integrations with third-party services.
• Identify missing requirements, edge cases, and risks.
• Collaborate with mobile/backend devs, UX/UI, QA, PMs.
• Prioritize backlog by value, dependencies and effort.
• Experience with Agile, Jira and Confluence.
• Fluent in English.

Skills

Senior-level BA in digital/software

Client-facing workshops

Translate to user stories & acceptance

Mobile app knowledge (iOS/Android)

APIs & backend integrations

Identify gaps & risks

Collaboration with cross-functional f.

Backlog prioritization

Agile, Jira & Confluence

English proficiency

Education

Bachelor's degree in a relevant field

Tools

Jira

Confluence

Job description

ATCOM is the leading digital business agency in Greece and handles a selection of significant digital projects and solutions in Greece in a variety of sectors, such as Β2C & B2B commerce, finance, telco, travel, news portals, intranets or other business critical web and mobile applications, for the private and public sector.

From the very beginning and through 2 decades of experience we have been valuing every colleague that contributes to our success. We believe in autonomy of individuals and teams, so we look for self-motivated and goal focused people. We want you to be passionate about your work and about creating digital solutions that you and your peers would love to use and be proud of.

The ideal candidate is a talented individual with a passion for all things digital. They must have good organizational skills and the urge to promote an authentic, confident, visionary and customer focused face to existing and new clients and partners.

We are looking for a Senior Technical Business Analyst who can lead requirements discovery with clients, understand the technical and user-experience considerations of native mobile applications, and translate complex business needs into clear, development-ready requirements for our iOS and Android teams.

Required skills

• Senior-level experience as a Business Analyst in digital or software projects.
• Experience working directly with clients and leading requirements workshops and presentations.
• Ability to turn business requirements into clear user stories, acceptance criteria, business rules and process flows.
• Good understanding of native iOS and Android applications and common mobile features such as authentication, permissions, push notifications and deep links.
• Working knowledge of APIs, backend integrations and third-party services.
• Ability to identify missing requirements, edge cases, dependencies and delivery risks.
• Experience working with mobile and backend developers, UX/UI designers, QA engineers and Product Managers.
• Ability to recommend backlog priorities based on business value, dependencies and implementation effort.
• Experience with Agile delivery, Jira and Confluence.
• Professional fluency in English.

Nice-to-have skills

• Experience in a digital agency or multi-client environment.
• Experience with payments, loyalty programmes or identity and authentication systems.
• Familiarity with Figma and UX/UI workflows.
• Understanding of mobile analytics and crash-reporting tools.
• Familiarity with App Store and Google Play release processes.
• Awareness of mobile accessibility, security, privacy and GDPR requirements.

• Private Health Insurance – covering you and your loved ones, because your family’s well-being matters to us.
• Unlimited Coffee – enjoy free coffee anytime at our cozy on-site cafeteria.
• 24/7 Mental Health Support – unlimited access to professional psychological support whenever you need it.
• Nutrition Support – guidance from a professional nutritionist to help you stay healthy and energized.
• In-House Training & Education – grow your skills with tailored learning opportunities.
• Paid Training – we invest in your professional development.
• Attendance at Conferences & Events – stay connected and up-to-date with industry trends.
• Competitive Compensation Package – because great work deserves great rewards.
• Excellent Career Prospects – we support your growth and long-term success.

At ATCOM, we are proud to be an Equal Opportunity Employer, fostering an inclusive work environment that values diversity. We believe in treating all individuals with respect and fairness, promoting collaboration and innovation for our collective success.