Senior Technical BSA - Hybrid, Client-Facing, Impact

CapTech Consulting; Charlotte (NC); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive salary

Bonus opportunities

Medical, Dental, Vision

Life and AD&D insurance

401(k) matching

Cell phone stipend

Paid time off

Birth and family leave

Adoption assistance

Training and certification

Team building

Mentor program

Job summary

CapTech is seeking a Technical Business Systems Analyst to partner with business and technical stakeholders, translate objectives into requirements, and drive solution design across complex integrations and data challenges in client engagements.

You will contribute across the full delivery lifecycle, write epics and stories, support testing and UAT, and help teams navigate ambiguity with a consultant mindset. This role includes a hybrid client-site schedule with weekly onsite visits.

Qualifications

• 3–10+ years of experience as a Business Systems Analyst or similar role
• Experience in client-facing consulting/advisory roles
• Experience with multi-system implementations, enterprise apps, and complex integrations
• Experience partnering with software development teams throughout the SDLC
• Experience creating process/data flows and visual models communicating solutions
• Experience defining business rules, writing user stories, and acceptance criteria in Agile
• Strong understanding of enterprise integration patterns, APIs, data flows, and cloud architectures
• Ability to write and execute SQL queries for analysis and testing
• Experience data analysis and data mapping across systems
• Strong communication with technical and non-technical stakeholders
• Proficiency with JIRA, Confluence, Azure DevOps

Responsibilities

• Understand client challenges and act as trusted advisor to stakeholders
• Contribute on cross-functional teams through all phases of delivery
• Elicit requirements via interviews, workshops and collaborative sessions
• Translate objectives into functional and technical requirements
• Partner with architects/engineers/product teams for design, data modeling, API definitions
• Analyze data to define future-state solutions and data support
• Document data mappings, business rules, and system dependencies
• Bridge business and technical perspectives to ensure valuable, scalable solutions
• Write epics, user stories, acceptance criteria, and backlog items
• Coordinate and support testing (integration, system, UAT) and traceability
• Identify risks, dependencies, assumptions, and impacts
• Communicate effectively with stakeholders and leadership
• Hybrid client-site schedule with regular onsite visits weekly

Skills

SQL queries

Stakeholder communication

Analytical thinking

Agile delivery

Cross-functional collaboration

Problem solving

Presentation skills

Education

Bachelor’s degree in Business Administration, Computer Science, MIS, or related field

Tools

JIRA

Confluence

Azure DevOps

Job description

CapTech is seeking a Technical Business Systems Analyst to partner with business and technical stakeholders, translate objectives into requirements, and drive solution design across complex integrations and data challenges in client engagements.

You will contribute across the full delivery lifecycle, write epics and stories, support testing and UAT, and help teams navigate ambiguity with a consultant mindset. This role includes a hybrid client-site schedule with weekly onsite visits.