Senior Technical Assistance & Program Improvement Lead

BLH Technologies, Inc.; Rockville (MD); On-site; USD 120,000 - 170,000; Full time

Job summary

BLH Technologies, Inc. seeks an experienced Senior Technical Assistance & Program Improvement Manager to lead TA and organizational improvement for federal human services programs. You will design, deliver, and coordinate TA efforts, ensuring alignment with monitoring findings and grantee needs.

This role requires collaboration with compliance teams, development of improvement plans, and delivery of training, toolkits, and webinars to strengthen program outcomes nationwide.

Qualifications

• Master's degree in Public Administration, Public Policy, Public Health, Human Services, Social Work, Education, Organizational Development, Business Administration, or related discipline.
• 10+ years of progressively responsible experience providing technical assistance, capacity building, organizational development, training, program improvement, or federal grant support.
• Experience supporting federal or state human services programs.
• Experience designing and delivering adult learning and technical assistance initiatives.
• Strong facilitation, project management, analytical, and communication skills.
• Ability to travel approximately 20-30% nationwide and obtain a U.S. Government Public Trust.

Responsibilities

• Lead the planning, design, and delivery of technical assistance and organizational improvement initiatives for federal human services programs.
• Collaborate with compliance review teams to identify technical assistance priorities based on monitoring findings and program needs.
• Develop individualized improvement plans, corrective action strategies, and capacity-building approaches for grantees.
• Design and facilitate in-person and virtual training, workshops, peer learning events, and communities of practice.
• Develop guidance documents, toolkits, implementation resources, webinars, and other technical assistance products.
• Coordinate subject matter experts and external consultants supporting technical assistance activities.
• Analyze program trends and recommend strategies that improve organizational performance, compliance, and service delivery.
• Build collaborative relationships with federal clients, grantees, and stakeholders while ensuring successful contract performance.
• Perform other duties as assigned to support contract objectives.

Skills

Facilitation

Project management

Analytical

Communication

Education

Master's degree in Public Administration/Policy/Health/Human Services/EDU/Org Development/Business Administration, or related

Job description

BLH Technologies, Inc. seeks an experienced Senior Technical Assistance & Program Improvement Manager to lead TA and organizational improvement for federal human services programs. You will design, deliver, and coordinate TA efforts, ensuring alignment with monitoring findings and grantee needs.

This role requires collaboration with compliance teams, development of improvement plans, and delivery of training, toolkits, and webinars to strengthen program outcomes nationwide.