Senior Technical Architect (AEP, Adobe Experience Platform Lead)

Avantor; Pennsylvania; Hybrid; USD 97,000 - 157,000; Full time

Job summary

Avantor is seeking an experienced Adobe Experience Platform Architect to design and implement enterprise-scale customer experience solutions using Adobe Experience Cloud technologies.

The role focuses on AEP, real-time personalization, data modeling, and integration across CRM, data warehouses, and marketing platforms, partnering with business and engineering teams to deliver scalable, secure digital experiences.

Qualifications

• Education: Bachelor's degree in Computer Science, Information Systems, Engineering, or related field.
• Experience: 7+ years of experience in digital marketing technology, enterprise architecture, or customer experience platforms.
• 3+ years of hands‑on experience with Adobe Experience Platform (AEP).
• Strong expertise in Adobe Experience Cloud products such as: Adobe Experience Platform (AEP) Adobe Real-Time CDP Adobe Journey Optimizer (AJO) Adobe Analytics Adobe Target Adobe Launch / Tags Experience designing customer identity and profile solutions.
• Strong understanding of APIs, ETL pipelines, data streaming, and cloud-based architectures.
• Experience integrating Adobe platforms with CRM systems, data lakes, and enterprise applications.
• Knowledge of customer data governance, consent management, and privacy regulations (GDPR, CCPA, etc.).
• Excellent communication and stakeholder management skills.
• Experience working in Agile delivery environments.

Responsibilities

• Architect and design scalable solutions using Adobe Experience Platform (AEP), Adobe Real-Time CDP, Adobe Journey Optimizer, Adobe Analytics, Adobe Target, and related Adobe Experience Cloud products.
• Lead end-to-end AEP implementations including schema design, identity management, data ingestion, segmentation, governance, and activation.
• Define enterprise customer data models and integration strategies across CRM, CMS, data warehouses, CDPs, and marketing automation platforms.
• Design and oversee real-time customer profile and personalization solutions.
• Collaborate with business and technical stakeholders to gather requirements and translate them into scalable technical architectures.
• Establish best practices for AEP governance, security, data quality, privacy, and compliance.
• Provide technical leadership and mentorship to development and engineering teams.
• Evaluate existing MarTech ecosystems and recommend optimization strategies.
• Support solution deployment, testing, troubleshooting, and performance tuning.
• Create architecture diagrams, technical documentation, and implementation roadmaps.
• Stay current on Adobe product updates, emerging technologies, and industry trends.

Skills

Adobe Experience Platform (AEP)

APIs

ETL pipelines

Data streaming

Cloud architectures

CRM integration

Data governance

Agile delivery

Stakeholder management

Communication

SQL

Python

JavaScript

AEP certifications

AWS

Azure

GCP

Education

Bachelor's degree in Computer Science, Information Systems, Engineering, or related field

Tools

AWS

Azure

GCP

SQL

Python

JavaScript

Job description

The Opportunity: Implements tactical goals focused on software build, release, deployment, and configuration management, driving efficiency and scalability in application delivery. Optimizes CI/CD pipelines, automates deployment processes, and ensures seamless software integration. Manages large, multi-faceted software implementation projects and operational processes, overseeing release engineering, system configurations, and quality assurance initiatives. Coordinates cross-functional teams to execute strategic implementation plans while maintaining stability and performance across production environments. Works on complex applications delivery challenges that require deep evaluation of infrastructure dependencies, emerging technologies, and security compliance. Adapts existing deployment methodologies and introduces innovative solutions, making strategic departures from traditional approaches to optimize software rollout. Communicates effectively with senior management, advocating for streamlined implementation strategies and enhancing cross-functional collaboration. Strengthens relationships with senior internal and external partners, often persuading and educating stakeholders unfamiliar with technical deployment processes to drive alignment on software delivery best practices.

We are seeking an experienced Adobe Experience Platform (AEP) Architect to lead the design, implementation, and optimization of enterprise-scale customer experience solutions leveraging Adobe Experience Cloud technologies. The ideal candidate will possess deep expertise in Adobe Experience Platform, customer data architecture, real‑time personalization, and marketing technology ecosystems. This role will partner closely with business stakeholders, engineering teams, analytics, and marketing organizations to deliver scalable, secure, and data-driven digital experiences.

What we're looking for

Required Qualifications

• Education: Bachelor's degree in Computer Science, Information Systems, Engineering, or related field.
• Experience: 7+ years of experience in digital marketing technology, enterprise architecture, or customer experience platforms.
• 3+ years of hands‑on experience with Adobe Experience Platform (AEP).
• Strong expertise in Adobe Experience Cloud products such as: Adobe Experience Platform (AEP) Adobe Real-Time CDP Adobe Journey Optimizer (AJO) Adobe Analytics Adobe Target Adobe Launch / Tags Experience designing customer identity and profile solutions.
• Strong understanding of APIs, ETL pipelines, data streaming, and cloud-based architectures.
• Experience integrating Adobe platforms with CRM systems, data lakes, and enterprise applications.
• Knowledge of customer data governance, consent management, and privacy regulations (GDPR, CCPA, etc.).
• Excellent communication and stakeholder management skills.
• Experience working in Agile delivery environments.

Preferred Qualifications

• Adobe certifications related to AEP or Experience Cloud technologies.
• Experience with cloud platforms such as AWS, Azure, or GCP.
• Familiarity with SQL, Python, JavaScript, or data engineering concepts.
• Experience with enterprise integration platforms and event-driven architectures.
• Background in personalization, omnichannel marketing, or customer journey orchestration.

Knowledge, Skills, and Abilities

• Enterprise Solution Architecture
• Customer Data Platforms (CDP)
• Real-Time Personalization
• Data Modeling & Integration
• Marketing Technology Strategy
• Stakeholder Communication
• Technical Leadership
• Problem Solving & Innovation

How you will thrive and create an impact

• Architect and design scalable solutions using Adobe Experience Platform (AEP), Adobe Real-Time CDP, Adobe Journey Optimizer, Adobe Analytics, Adobe Target, and related Adobe Experience Cloud products.
• Lead end-to-end AEP implementations including schema design, identity management, data ingestion, segmentation, governance, and activation.
• Define enterprise customer data models and integration strategies across CRM, CMS, data warehouses, CDPs, and marketing automation platforms.
• Design and oversee real-time customer profile and personalization solutions.
• Collaborate with business and technical stakeholders to gather requirements and translate them into scalable technical architectures.
• Establish best practices for AEP governance, security, data quality, privacy, and compliance.
• Provide technical leadership and mentorship to development and engineering teams.
• Evaluate existing MarTech ecosystems and recommend optimization strategies.
• Support solution deployment, testing, troubleshooting, and performance tuning.
• Create architecture diagrams, technical documentation, and implementation roadmaps.
• Stay current on Adobe product updates, emerging technologies, and industry trends.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position.

Avantor is proud to be an equal opportunity employer.

Why Avantor?

Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life‑changing science. The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor. We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world.

Pay Transparency

The expected pre‑tax pay for this position is $97,500.00 - $156,975.00. Actual pay may differ depending on relevant factors such as prior experience and geographic location.

EEO Statement

We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at [e-mail] and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case‑by‑case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. For more information about equal employment opportunity protections, please view the Know Your Rights poster.

Privacy Policy

We will use the personal information that you have submitted to us in order to consider your application for the relevant role. Your privacy is important to us. Please click here for our Privacy Policy which explains the purposes for which we will use your personal information and the ways in which we will handle and retain your information. It also explains the rights you have in relation to your information, and how to contact us with any queries or requests.

Benefits

Avantor offers a comprehensive benefits package including medical, dental, and vision coverage, wellness programs, health savings and flexible spending accounts, a 401(k) plan with company match, and an employee stock purchase program. Employees also receive 11 paid holidays, accrue 18 PTO days annually, are eligible for volunteer time off and 6 weeks of 100% paid parental leave (except in states that offer paid family leave). These benefits may not apply to employees covered by a collective bargaining agreement or those subject to other eligibility rules.

About Us

Avantor®, a Fortune 500 company, is a leading global provider of mission‑critical products and services to customers in the biopharma, healthcare, education & government, and advanced technologies & applied materials industries. Our portfolio is used in virtually every stage of the most important research, development and production activities in the industries we serve. One of our greatest strengths comes from having a global infrastructure that is strategically located to support the needs of our customers. Our global footprint enables us to serve more than 225,000 customer locations and gives us extensive access to research laboratories and scientists in more than 180 countries. We set science in motion to create a better world.